On the other hand, if the lights are on, set the flash to automatic or you might be getting too much glare.
Richard From: [email protected] [mailto:[email protected]] On Behalf Of Gmail Sent: Wednesday, February 4, 2015 5:22 AM To: [email protected] Subject: Re: knfb I found, that even with the flash on, sometimes you need to turn on a light in the room--if you're getting error messages like no report visible or that the lens is covered. If that doesn't help, I would try closing the app and removing it from the app switcher, and then relaunching the app. Thanks, Ari On Feb 3, 2015, at 3:55 PM, Patti Johnson <[email protected] <mailto:[email protected]> > wrote: Well I am holding the phone pretty high, trying different levels. Patti On 2/3/2015 6:31 PM, Richard Turner wrote: How far above the page are you holding the phone? For a 8.5 by 11 inch sheet, you want to be about a foot above the page. Richard Reality is the leading cause of stress for those who are in touch with it. Jane Wagner, from In Search of Intelligent Life in the Universe Sent from my iPhone 5S On Feb 3, 2015, at 2:55 PM, Patti Johnson <[email protected] <mailto:[email protected]> > wrote: Oh no, it's not on. Strange thing now it says when I push the button for the report it says no report is found, and it also keeps saying my lens is covered, and it's not. I don't have anything to clean it with if it needs it. I read the whole users guide. Well I guess I'll just keep on playing wi th this till i get some results. Patti On 2/3/2015 5:45 PM, Ekstrand, Pamela A. -ND wrote: Hi Patti, Did you make sure batch mode is not on? If it is on, you won't hear the reader say anything after you take the picture. This caught me off guard when I first got KNFB Reader. Pam ________________________________________ From: [email protected] <mailto:[email protected]> [[email protected] <mailto:[email protected]> ] on behalf of Patti Johnson [[email protected] <mailto:[email protected]> ] Sent: Tuesday, February 3, 2015 3:28 PM To: [email protected] <mailto:[email protected]> Subject: knfb I just got it today, so far no luck but I'm not giving up on it, I didn't hear it ask me for permission to use the camera, the flahsh was already on, and I had the buttons that guide turned on and tso on. I had a piece of mail that had a window in it and the pages inside were slicky type paper. I just wondered if I missed something by not having it ask permissio nto use the camera. I am using a four s. Patti -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. 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