Neal, so are you saying that after restoring/erasing your 6 that you went to icloud and backed it up and everything was there? Why did only the contacts download the first time—any idea?
Paul From: Neal Ewers Sent: Friday, February 27, 2015 12:58 AM To: [email protected] Subject: An interesting story that others might learn from. I certainly did. Well, I got my new iPhone 6 yesterday. I really like it. However, today has been a challenge. I had just restored my iPhone 5 from the encrypted backup a few weeks ago. The password worked. However, when I entered it to restore my new phone from the latest iPhone backup, the password did not work. I tried many times with many iterations. I even had a sighted friend type it in just in case my fingers were doing nasty things. No go. So, what to do. I knew Apple was in no way going to help, and I am very glad they did not. It is nice to know that my information is so secure that not even the real person can get the information if the password doesn’t work. They could not figure out why it didn’t work, but work, it did not. So I being what I thought was smart thought, Well, I’ll just uncheck the encrypted checkbox and make a unencrypted backup and restore from that. Some of you already know what happened. It would not let me do that. Of course, I could be some stranger trying to get at my data, so when I unchecked the box, it once again asked for that allusive password. No go. So, I spent today syncing my phone and it did bring down all of my apps. No passwords, and all the apps in a very different order than my other phone. I was forced to move many of them to the place I wanted them to be. Much later and much much practice of moving apps, I struck gold. I was on the phone with Apple, Verizon, much of the day. Someone finally suggested a way. Backup from iCloud. Now before you wonder why I didn’t think of that, I actually did. The sync didn’t download my contacts, so I went to iCloud and did a restore from iCloud earlier in the day. It brought down the contacts, but nothing else was changed. The apps were still in their random order. Finally someone gave me the one piece of advice that saved me. I had to first delete my iPhone in order to have iCloud bring down the place holders for the apps and download them from the iTunes store. Wow, I thought. A donting project, but very cool if it worked. At least I thought it was going to bee cool until my modem started acting up and nothing would work. So here I am with a totally erased, useless iPhone. Eventually my modem struggled through and I now have all of my apps in the exact order they were in before and passwords too. So, there you have it. I talked with a bunch of really smart people both at Apple and Verizon. And now, I am one happy camper. If this lengthy tome helps someone, so much the better. Of course, the first thing I did after this was all done was to backup my phone. I do like the iPhone 6, perhaps even more in that I had to really work for it with the help of some very nice people. Thanks for listening to my very long tale. Neal -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
