Well, I got my new iPhone 6 yesterday. I really like it. However, today has
been a challenge. I had just restored my iPhone 5 from the encrypted backup
a few weeks ago. The password worked. However, when I entered it to restore
my new phone from the latest iPhone backup, the password did not work. I
tried many times with many iterations. I even had a sighted friend type it
in just in case my fingers were doing nasty things. No go. So, what to do. I
knew Apple was in no way going to help, and I am very glad they did not. It
is nice to know that my information is so secure that not even the real
person can get the information if the password doesn't work. They could not
figure out why it didn't work, but work, it did not.  So I being what I
thought was smart thought, Well, I'll just uncheck the encrypted checkbox
and make a unencrypted backup and restore from that. Some of you already
know what happened. It would not let me do that. Of course, I could be some
stranger trying to get at my data, so when I unchecked the box, it once
again asked for that allusive password. No go.

 

So, I spent today syncing my phone and it did bring down all of my apps. No
passwords, and all the apps in a very different order than my other phone. I
was forced to move many of them to the place I wanted them to be. Much later
and much much practice of moving apps, I struck gold.

 

I was on the phone with Apple, Verizon, much of the day. Someone finally
suggested a way. Backup from iCloud. Now before you wonder why I didn't
think of that, I actually did. The sync didn't download my contacts, so I
went to iCloud and did a restore from iCloud earlier in the day. It brought
down the contacts, but nothing else was changed. The apps were still in
their random order. Finally someone gave me the one piece of advice that
saved me. I had to first delete my iPhone in order to have iCloud bring down
the place holders for the apps and download them from the iTunes store. Wow,
I thought. A donting project, but very cool if it worked. At least I thought
it was going to bee cool until my modem started acting up and nothing would
work. So here I am with a totally erased, useless iPhone. Eventually my
modem struggled through and I now have all of my apps in the exact order
they were in before and passwords too.  So, there you have it. I talked with
a bunch of really smart people both at Apple and Verizon. And now, I am one
happy camper.

 

If this lengthy tome helps someone, so much the better. Of course, the first
thing I did after this was all done was to backup my phone.

 

I do like the iPhone 6, perhaps even more in that I had to really work for
it with the help of some very nice people.

 

Thanks for listening to my very long tale.

 

Neal

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