Hi Neal.
Very interesting and also scary.
What I don't understand is why it didn't work in the first place.
Was it because you didn't have the correct password?
What you did in the beginning seems to me to be common sense and should
have worked so the only conclusion I can come to is that you forgot your
password.
Knowing you though and reading your message it doesn't seem to me that
you forgot it at all so what am I missing?
Haven't had enough coffee yet so my apologies if thats the problem grin!
Don
On 2/27/2015 12:58 AM, Neal Ewers wrote:
Well, I got my new iPhone 6 yesterday. I really like it. However,
today has been a challenge. I had just restored my iPhone 5 from the
encrypted backup a few weeks ago. The password worked. However, when I
entered it to restore my new phone from the latest iPhone backup, the
password did not work. I tried many times with many iterations. I even
had a sighted friend type it in just in case my fingers were doing
nasty things. No go. So, what to do. I knew Apple was in no way going
to help, and I am very glad they did not. It is nice to know that my
information is so secure that not even the real person can get the
information if the password doesn’t work. They could not figure out
why it didn’t work, but work, it did not. So I being what I thought
was smart thought, Well, I’ll just uncheck the encrypted checkbox and
make a unencrypted backup and restore from that. Some of you already
know what happened. It would not let me do that. Of course, I could be
some stranger trying to get at my data, so when I unchecked the box,
it once again asked for that allusive password. No go.
So, I spent today syncing my phone and it did bring down all of my
apps. No passwords, and all the apps in a very different order than my
other phone. I was forced to move many of them to the place I wanted
them to be. Much later and much much practice of moving apps, I struck
gold.
I was on the phone with Apple, Verizon, much of the day. Someone
finally suggested a way. Backup from iCloud. Now before you wonder why
I didn’t think of that, I actually did. The sync didn’t download my
contacts, so I went to iCloud and did a restore from iCloud earlier in
the day. It brought down the contacts, but nothing else was changed.
The apps were still in their random order. Finally someone gave me the
one piece of advice that saved me. I had to first delete my iPhone in
order to have iCloud bring down the place holders for the apps and
download them from the iTunes store. Wow, I thought. A donting
project, but very cool if it worked. At least I thought it was going
to bee cool until my modem started acting up and nothing would work.
So here I am with a totally erased, useless iPhone. Eventually my
modem struggled through and I now have all of my apps in the exact
order they were in before and passwords too. So, there you have it. I
talked with a bunch of really smart people both at Apple and Verizon.
And now, I am one happy camper.
If this lengthy tome helps someone, so much the better. Of course, the
first thing I did after this was all done was to backup my phone.
I do like the iPhone 6, perhaps even more in that I had to really work
for it with the help of some very nice people.
Thanks for listening to my very long tale.
Neal
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