Check the mute switch, sounds like the phone may simply be muted and he may 
have set it not to vibrate in which case there would be no indication that a 
call is coming in although I assume visually the lock screen may be visible 
when the phone is ringing even if it is set not to vibrate and with the mute 
switch turned on. Not sure about this, however. Another thing to check if mute 
is not on is that his ringier volume is not all the way down which once again 
may result in a quiet phone if it is also not set to vibrate.


Regards,
Sieghard

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Shawn Krasniuk
Sent: Thursday, April 16, 2015 11:19 PM
To: [email protected]
Subject: Phone Calls on an iPhone 4S Running iOS 8.3

Hi all. I'm kinda stumped on this and I want to know if any of you iPhone 4S 
users running iOS 8.3 experience this as well. This is for a friend of mine 
who's sighted so he doesn't need Voiceover. I was playing around on his phone 
after he told me that he wasn't getting any phone calls and I noticed something 
strange. He isn't getting any calls or texts coming in when the screen is 
locked. So I unlocked it and with my 5S I called his number. Sure enough, the 
phone rang. So again, is anyone else experiencing this running iOS 8.3 on a 4S? 
Do you think resetting network settings would resolve anything? Thanks in 
advance.

Shawn
Sent from my White MacBook



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