I’ve noticed that knfb reader no lolnger makes the shutter sound when I take a 
picture.  I’m running the latest on a 5S using IOS 8.4

 

 

From: [email protected] [mailto:[email protected]] 
Sent: Tuesday, July 28, 2015 10:39 AM
To: [email protected]
Subject: Re: KNFB READER

 

Thanks Karl.

 

I don't know what the problem is but will bear that option in mind.

 

Carol P

 

----- Original Message ----- 

From: Karl Smith <mailto:[email protected]>  

To: [email protected] <mailto:[email protected]>  

Sent: Tuesday, July 28, 2015 4:27 PM

Subject: RE: KNFB READER

 

I have seen a lot of responses stating that the KNFB Reader is working on the 5 
and 5S but as I recall the original question was is it working on a 4S. I have 
a 4S and just went out to be sure I had the latest version of KNFB Reader and 
am running IOS 8.4. I just took a picture of a package and the label read very 
well. I think all the suggestions you have been getting are good and I don’t 
have any more but I wanted to be sure you knew that the software should be 
working. You might need to contact tech support.

 

Karl

 

 

__________

 

Karl Smith, Access Technology Consultant Axis

4304 South El Camino St.

Taylorsville, Utah 84129

 

Phone: 866-824-7885

Fax:     866-824-7885

E-mail: [email protected] <mailto:[email protected]> 

Alternate E-mail: [email protected] <mailto:[email protected]> 

 

Twitter http://twitter.com/axistech

 

My blog http://www.samobile.net/users/oksaxis/blog/

 

From: [email protected] <mailto:[email protected]>  
[mailto:[email protected]] On Behalf Of Sieghard Weitzel
Sent: Tuesday, July 28, 2015 9:05 AM
To: [email protected] <mailto:[email protected]> 
Subject: RE: KNFB READER

 

Did you make sure you allow KNFB access to the camera? It should have asked, 
but make sure by going to Settings and Privacy, then check which apps are 
allowed to access the camera.

 

From: [email protected] <mailto:[email protected]>  
[mailto:[email protected]] 
Sent: Tuesday, July 28, 2015 7:53 AM
To: [email protected] <mailto:[email protected]> 
Subject: Re: KNFB READER

 

OK, checked and batch mode was off.  I reinstalled but, sadly, still no joy.

 

Guess I now have to wait for a future upgrade, either of the app or my phone, 
but thanks for your help.

 

 

Carol P

 

----- Original Message ----- 

From: Sieghard Weitzel <mailto:[email protected]>  

To: [email protected] <mailto:[email protected]>  

Sent: Tuesday, July 28, 2015 3:16 PM

Subject: RE: KNFB READER

 

Carol,

 

Before you delete and redownload the app, make sure you check that you didn’t 
accidently put it in batch mode in which case you would take a picture, but the 
app wouldn’t recognize the image right away because it’s waiting for you to 
take a bunch of images and then do all the processing later.

 

From: [email protected] <mailto:[email protected]>  
[mailto:[email protected]] 
Sent: Tuesday, July 28, 2015 7:14 AM
To: [email protected] <mailto:[email protected]> 
Subject: Re: KNFB READER

 

I've certainly rebooted the phone but haven't yet tried re-installing the app.  
Thanks for the reminder.  I'll do that.

 

Carol P

 

----- Original Message ----- 

From: Richard Turner <mailto:[email protected]>  

To: [email protected] <mailto:[email protected]>  

Sent: Tuesday, July 28, 2015 2:05 PM

Subject: RE: KNFB READER

 

I have an iPhone 5S and the latest version of KNFB Reader is working just fine 
on iOS 8.4.

 

Have you rebooted the phone or even tried deleting and reinstalling the app?

 

Richard

 

 

From: [email protected] <mailto:[email protected]>  
[mailto:[email protected]] 
Sent: Tuesday, July 28, 2015 3:10 AM
To: [email protected] <mailto:[email protected]> 
Subject: Re: KNFB READER

 

Thanks for that.  It does tell me that I'm not alone and, since I can't now 
down grade, I'll just have to try any upgrade, or wait till I get another phone.

 

Thanks.

 

Carol P

 

----- Original Message ----- 

From: Matthew Dyer <mailto:[email protected]>  

To: [email protected] <mailto:[email protected]>  

Sent: Monday, July 27, 2015 11:07 PM

Subject: Re: KNFB READER

 

Hi,

I have an iPhone 5s  and find that I am get no results if that tells you 
anything.

Matthew

 

Sent from my iPhone. 

Skype: graduater2004. Email and face time/iMessage: 
[email protected] <mailto:[email protected]> 

 


On Jul 27, 2015, at 11:22 AM, '[email protected] 
<mailto:'[email protected]> ' via VIPhone 
<[email protected] <mailto:[email protected]> > wrote:

Hi all,

 

A little while back I updated my KNFB Reader software which, originally, did 
work quite well on the 4S.  Today I go to use it and find it's not working.

 

Can anyone confirm whether they have found the latest version not to work with 
a 4S, please?

 

Of course, I can't roll back as I didn't backup in the first place!  <Smiles>

 

Carol P

 

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