I believe if you write to:
[email protected]
they can give you a refund.

Hth,
Wayne

On 9/3/15, Barry Abbott <[email protected]> wrote:
> Yesterday I found that  My KNFB Reader software was not working properly so
> I uninstalled it and downloaded it from my purchases section to my iPhone 6.
> After pressing the "buy/restore" button I was charged once again for the
> product. I know that someone has mentioned who to contact for a refund but
> even after attempting several searches I can't locate the message.
>
>
> Could someone please send me that info again. They had better solved this
> issue quickly as a number of people could get burned.
>
> I am in  Canada.
>
> Thanks, Barry
>
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