The App Store is usually looking for a valid 16 digit string, plus the three 
digit code on the back, make sure the billing addresses match up as well

Hope this helps!

Regards,
Rory Smith  | Director of Training Services
Commtech LLC
The Leader of Tech Support, Training and Web Development Services!
Web: http://commtechusa.net
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Phone: (888) 351-5289 Ext. 708
Email: [email protected]

> On Sep 13, 2015, at 6:28 AM, Vicki <[email protected]> wrote:
> 
> I need to make a purchase in the app store, and because my account 
> information has changed at my bank, I need to reset the information. 
> Everything seems to be enter correctly, but I keep getting a message that 
> some required information is missing and it is highlighted in red. So I try 
> again and finally after so many tries, my session timed out.
>  
> Before I try again, is there any great secret to resetting the information?
>  
> Thanks.
>  
> Vicki
>  
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