Just to be sure there's no misunderstanding, flicking from left to right
or right to left does work on Android. I'm not aware myself that Android
users use explore by touch more than iPhone users, but I know I find it
invaluable on my iPhone as well and not just to find information that I
can't get to with flicking. For example, in the Mail app, I know the
back key is in the upper left hand corner, the previous and next buttons
are in the upper right hand corner and the delete button is right above
the home button.
On 09/13/2015 04:30 PM, M. Taylor wrote:
Hello Vicky,
Generally speaking, there are two methods to using a Smartphone screen reader.
The primary method, more by culture than by anything else, is based on swiping
from either left to right or right to left in order to place focus on the
various elements of the display.
In the early days of iPHone, this was the surest method to make certain that
the user did not skip or accidentally bypass important information on the
screen.
The second method, used primarily by Android Smartphone owners, as a result of
technology rather than culture, is referred to as explore-by-touch. This
method requires that the user slide her/his finger around the screen in order
to detect the various elements being displayed.
For whatever reason, the swipe method sometimes skips items in iOS in the
currently released version of the system. As a result, if one uses only the
swipe method, he/she may unknowingly skip over important information.
To deliberately experience this for yourself, do the following:
1.
From the LaunchPad, single-finger double-tap the Settings icon.
2.
Now, simply single-finger swipe from left to right as many times as you like to
go down the list of items. Take note of what you hear. I suggest that you
swipe at least 12 times or so,
3.
Next, single-finger swipe from right to left in order to reverse your
direction, moving up the list. Chances are, you will hear more items than you
did in the first instance. Some items that are commonly skipped, when going
down the list are FaceTime, Messages, and Notes.
Vicky, I write all of this to say that I suspect that the reason you are not
entering all of the required information is because, using the swipe method,
focus is skipping a required field that must be addressed before successfully
completing the submission process. For example, if you are entering a new
credit card, then the 3-digit security code field may be being skipped by
VoiceOver, again, using the swipe method only.
So, try using a combination of both the swipe and the explore-by-touch method
when entering information.
Good Luck,
Mark
From: [email protected] [mailto:[email protected]] On Behalf Of
Vicki
Sent: Sunday, September 13, 2015 3:29 AM
To: IPhone
Subject: problem resetting account information
I need to make a purchase in the app store, and because my account information
has changed at my bank, I need to reset the information. Everything seems to be
enter correctly, but I keep getting a message that some required information is
missing and it is highlighted in red. So I try again and finally after so many
tries, my session timed out.
Before I try again, is there any great secret to resetting the information?
Thanks.
Vicki
--
Christopher (CJ)
chaltain at Gmail
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