Great explanation! Thank you. Terry----- Original Message ----- From: "Christopher Chaltain" <[email protected]>
To: <[email protected]> Sent: Wednesday, September 16, 2015 11:11 PM Subject: Re: My top iOS 9 Bugs
Although the ecosystem is much simpler for Apple then it is say for Microsoft or Google, it's still a huge task to test every possible combination of hardware, software, applications and settings. I think there are 7 iPhone models right now, and I'm not sure how many iPads and iPods there are running IOS. There are different screen sizes now across all of the Apple product lines. The components in each iDevice come from multiple vendors and change from year to year. I remember that not long after the iPhone 5's came out, there was an update just for the iPhone 5's that caused a lot of confusion since everyone was running the latest IOS but not everyone was running the same version of IOS. This was because Apple fixed a bug in code written to support a particular component that was only present in the iPhone 5 at the time. iDevices can also have different amounts of memory, multiplying the size of the test matrix. iPhones are also on different carriers, some being GSM and some being CDMA. You then have all of the different settings users can change. Users can also use very different amounts of memory. Someone could have a 64G iPhone with almost no available memory while someone else might run a very lean 16G iPhone. Of course, there's all of the combinations of apps a user can have, whether they clear out the App Switcher regulraly or not, how frequently they power off their phone, whether they keep all of their radios on or whether they turn off bluetooth, whether they run their batteries down frequently or just top it off and so on. There will also be some bad hardware out there. It may look like an upgrade breaks the system when really it's just exposing some defective hardware that wasn't being exercised before the upgrade. It's very likely that you'll see a bug on one model and not another or even on one device and not another device of the same model. I haven't looked at the numbers, but it very well might be the case that the dozen or so bugs we're seeing in IOS 9 are still much smaller proportionally then you saw with a new release of Windows or Android. Note, I'm not saying Apple is higher quality or less buggy. I just think they're different ecosystems, and it's hard to compare them, especially when you're just looking at anecdotal data of the individual bugs we're seeing right after an initial release of IOS. On 09/16/2015 02:23 PM, Mary Otten wrote:
OK, here is the question. Perhaps really it is a rhetorical one. One of the things they used to say with justification, about windows, was that part of the problem was that there was such a proliferation of hardware and software. Microsoft had to worry about all these various configurations. No wonder it wasn't stable, and bugs were hard to reproduce. So here is Apple. Relatively few types of iOS device are present. Yet we are seeing reports of bugs that show up here and not there and I have a question. Why? Apple controls the hardware and they control the OS. If there is a bug, shouldn't it at least show up on all of a given device say an iPhone 6 Plus? Or an iPad mini? I wonder what happens if you take your device that is exhibiting a bug, and to strip it back down to where it only has the things that Apple offers. Does the bug go away? Is there some sort of interaction between certain software and voiceover or the OS or whatever that cause is bugs to appear on some peoples device
s and not others? This really does not seem to make very much sense.
Mary Sent from my iPhoneOn Sep 16, 2015, at 11:38 AM, John Diakogeorgiou <[email protected]> wrote:I have not seen Harry's problem either.On 9/16/15, John Diakogeorgiou <[email protected]> wrote: Jonathan thanks for the bug report. I can confirm point 4. It is very frustrating when I am trying to make a call and it always goes to the top of my contact list. I have not tried using ear buds. I will say though that I haven't had any problems using a Bluetooth ear piece. I am able to answer calls just fine. In general the new software is much better than version 8.On 9/16/15, Nancy Feldman <[email protected]> wrote:For what it's worth, I've successfully upgraded and received three phone calls. None of them has resulted in unusual or unstable behavior from thephone and I was able to answer it from the earbuds and from the screen.I appreciate being made aware of the possibility, but I opted to take mychances, and have no concerns so far.On Sep 16, 2015, at 11:52, Jenifer Barr <[email protected]> wrote:Wow Jonathan!!! Thanks for the list. While I gladly bought your book...I'll wait for the next version hopefully in a week or so!! Jenifer Barr Sent from my iPhone On Sep 16, 2015, at 1:33 PM, Cristóbal <[email protected] <mailto:[email protected]>> wrote:Geez. So I think I’m going to wait for the first 9.x update. Significatn bugs for sure. From: [email protected] <mailto:[email protected]>[mailto:[email protected] <mailto:[email protected]>] On Behalf Of Jonathan Mosen Sent: Wednesday, September 16, 2015 10:15 AM To: [email protected] <mailto:[email protected]> Subject: My top iOS 9 Bugs Hi everyone, now that the NDA is lifted, here are some things I think you might like to be aware of in iOS 9.I am enthusiastic about iOS 9. It is significantly more responsive thanits predecessor, and there are many new features that I'm sure you'llenjoy. Unfortunately, there are also some VoiceOver bugs in iOS 9 thatrange from minor annoyances to potentially critical, depending on how youuse your device and whether you find yourself affected. Here are just afew that you might like to take into consideration before decidingwhether to wait for a bug fix release before installing iOS 9. Rememberthat a few days following iOS 9's release, it will not be possible todowngrade again, so you should consider the upgrade to iOS 9 a one-waytrip, and proceed with caution if anything below concerns you. 1. Audio routing bug. This is potentially the most significantaccessibility bug I can recall ever to slip through an iOS release, due to the number of people who may be affected. Not everyone will be, andat present, even after extensive testing with a range of people owning different devices, I have no information about why it affects some users,but not others. It is not device specific, for example it is happeningto me on my iPhone 6 Plus, but I know iPhone 6 Plus users where the problem isn't so severe. Nor does it seem to be affected by any setting. Ifyou're lucky, it won't happen to you, but the only way I am aware of todetermine this is to upgrade. This bug may affect you when you have earbuds or headphones connected tothe headphone socket of your iPhone. The primary way the audio routing bug manifests itself is when you receive an incoming phone or FaceTimecall. You can usually hear if you're going to be affected by the bug because your ring-tone will fade in and out, rather like the wayVOiceOver causes system audio to fade in and out when audio ducking isenabled. At this point, if you press the power button to silence the ringer and then flick through the screen, you will find that not only has VOiceOver become unresponsive, but the entire phone has as well. If you don't press the power button while the phone is ringing, but instead opt to flick through the iPHone's screen to locate the Answerbutton or review caller ID information, VoiceOver may not speak at all.Finally, if you attempt to answer the incoming call with a two-finger double-tap, you may not be able to, since VoiceOver has effectively locked up. The bottom line is that if you have earbuds connected, you may not be able to answer a call. Some people have also reported similar problems answering calls when their phone is set to silent.If you rely on your phone for business or safety, this could be a dealbreaker in terms of upgrading at this point. What makes this bug so fascinating is that not only is it completely absent for some people, but of those who experience it, not all symptoms are present for all users. For example, some people experience the issues I have described when they press the power button to mute the ringer, butnot when the phone is ringing. Others can answer a call by pressing thebutton on their EarPods, while others cannot.If you upgrade and are affected by this, here are a few things to try.(A) If you have the more moderate version of this bug, avoid pressing the power button when you receive an incoming call. (B) Turning off audio ducking seems to help a little for some users. (C) If you can't answer a call with a two-finger double-tap, try pressingthe button on your EarPods or similar device if you have such a deviceconnected.(D) If all else fails, you can disconnect any device from the headphone jack, answer the call with a two-finger double-tap, then reconnect thedevice to the headphone jack. (E) Given the critical nature of this bug, if you've upgraded and nowfind yourself afflicted by it, enrol in the iOS beta program so you can receive early copies of any fixes Apple is working on. But keep in mind that since you will be running beta software, you may well be swappingone set of bugs for another. 2. Bluetooth keyboard support unreliable. Sometimes, users may input double letters when typing. This is a bug that was introduced in the iOS8 cycle, and can easily be worked around by toggling VoiceOver off andon.However, a new bug now exists where at times, no text is entered into afield at all when VO is active. Toggling VO doesn't help, nor doesswitching the keyboard off and on. The only immediate remedy is to turnVo off, and keep typing without it. If you turn VO back on again, thearrow keys don't work when you're trying to navigate your text, and youcan't edit it. 3. In the Today view of Notification Center, VO frequently restarts itself when flicking through your widgets, and sometimes the phone locks up entirely. 4. It's much less likely you can return to your previous position on screen after taking an action. For example, flick through the list ofpodcasts in Downcast. Find a podcast you wish to download. Double-tap,and a shortcut menu appears. Choose Download. You should then be able to tap on the screen and return to the list where you left off. This worked in previous iOS versions, but it doesn't work now, you're returned to near the top of the list. If you're in a large news-related podcast where there are dozens of episodes, it takes a lot of effort to get back to your place. This also impacts a number of other apps including some Twitter clients.5. Less reliable audio ducking. You may find that if you use VoiceOver while listening to audio from another app, audio ducking does not workas well as it used to. Some times, it works perfectly, while at others, VoiceOver ducks the audio but does not restore the app to its normal level when VO has finished speaking. On other occasions, VoiceOver won't duck the audio at all, as if audio ducking had been disabled. If VoiceOver has not restored system audio to its usual level, sometimes toggling speech off and on again with a three-finger double-tap will help. At other times, you may need to toggle VoiceOver completely off and on again. Jonathan Mosen Mosen Consulting Blindness technology eBooks, tutorials and training http://Mosen.org <http://mosen.org/> -- The following information is important for all members of the VIPhone list. 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-- Christopher (CJ) chaltain at Gmail -- The following information is important for all members of the VIPhone list.If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself.
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