Mary, you are correct. Hold both home button and on/off button for about 8 
seconds until the phone is shut down. I check this with the mute button which 
will vibrate if not off when you mute and then unmute. Let the phone sit for 
about 30 seconds, or as happened to me on my 6s came back on its own, and then 
turn back on. It worked when absolutely nothing else would. If it comes up with 
no VO, remember that Siri can turn it on for you. 

reggie & Lex

On Oct 21, 2015, at 1:39 PM, Mary Otten <[email protected]> wrote:

My iPhone is well and truly locked up. I can't even power it off using the 
regular method of holding the power on off button. The only thing that works is 
the home button and the power on off button to unlock and lock the screen. But 
no voiceover gestures are working at all. I have turned voiceover off and on, 
which often helps when I get a lock up. But this time, turning voiceover back 
on just announces whatever has the focus, and that's it. Double tapping, 
swiping, etc., yields zero. And I have forgotten the method to force the phone 
to close. I think it involves the home and the power button but I don't recall. 
Can someone refresh my memory please. Thank you.
Mary

Sent from my iPad

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