Hello list,

So I’ve been experiencing a recent problem with my Plantronics Voyager Edge
when connected to two iPhones. Both phones are running iOS 9.1. 

On the first connected phone, VO comes through fine, but with the second
device, even though it is connected via Bluetooth, Voiceover doesn’t go
through the headset. Nor do other notification sounds. Be it mail or
breaking news alerts, etc. I can press and hold the home button on the phone
and indeed, I will get that Siri chime to say something and when I issue a
command, Siri will speak back to me, but that’s it. No other sounds.

I’ve tried removing the headset’s Bluetooth profile and paring it again, it
will work initially, but again, shortly after, VO and the other sounds go
silent on the second connected device. 

The settings on both phones with the Plantronics iOS app are the same. I’ve
only used this headset on these two phones so it’s not like I  forgot to
unpaired it from another phone or tablet.

The headset’s maybe five months old. 

Is anyone else dealing with this annoying issue and were they able to
resolve it?

 

Thanks,

Cristobal

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