Hi Mary and others,
In connection with the discussion of the bug in the native mail app when replying to a thread, lend your voice to those of us who write to Microsoft asking them to fix an issue in Outlook which doesn't allow Voiceover users to review/edit what they have written in the email body. If this were fixed, Outlook would be an excellent alternative to the native mail app and in my opinion it gives any other mail app whether accessible or not a run for its money. The problem is that if you write text in the message body field, Voiceover will read the entire text, but it only clicks when you try to navigate by characters, words or lines. As far as I can tell this is pretty much the only problem with Outlook, otherwise it is a very excellent mail app with way more features than the native mail app and it gets excellent reviews. Here is what it says in the app description: "The best email app for the iPhone." - The Verge Meet Outlook for iOS, the app that helps millions of users connect all their email accounts, calendars and files in one convenient spot. Newly redesigned, Outlook for iOS lets you do more from one powerful inbox. See what matters most first with the Focused inbox that keeps the important messages on top. Switch between your emails and calendar to schedule your next meeting or share your availability with just a few taps. Or grab a document from your Files list and attach it to an email seamlessly. With everything you need only a tap away, managing your busy days is now easier than ever. Outlook for iOS works with Microsoft Exchange, Office 365, Outlook.com (including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud. Outlook also connects to OneDrive, Dropbox, iCloud, Google Drive & Box so you can attach any file to an email without having to download it first to your mobile device. You can now protect your inbox with Touch ID and get the privacy you deserve. Keep your messages away from prying eyes by requiring your fingerprint or device passcode in order to access your Outlook account. To enable Touch ID, take a look at the app Settings under Preferences. (iOS 9 users) Your inbox - and dare we say it, the world - is now at your fingertips. Anybody who wants to contact Microsoft and ask to have the bug fixed which prevents Voiceover users from reviewing/editing text in the email body character by character, word by word, line by line or by using cut, copy and paste, please install the Outlook app, add a mail account and then go to Settings (the bottom right tab), then tap on the first button at the top of the screen called "Help and Support". Use the "Suggest a Feature" option instead of "Contact Support". The reason for this becomes clear in the below thread. I had sent in a message using contact support and received a reply in about 13 minutes (impressive). This by the way is all fully accessible. Here is my message and the reply: Sieghard, 12-Mar-2016 04:38 I am a blind user of an iPhone and I have previously sent in this feedback. I am really wondering when your development team is going to take the time to make the outlook app usable for Voiceover users. Microsoft has shown great commitment to excess ability with many other apps, and while the outlook app is fully accessible for reading emails it is impossible to compose emails. At this point it is not possible to type some text and then review or change it because Voiceover does not read back any text that has been written in the message body. This is effectively a deal-breaker. I would be happy to discuss further if my assistance would be of help, but the issue is really easy to reproduce if voiceover is turned on and you write some text in the email message body and then try to review it either by character or word. It is great to see all these new features are getting at it, but it is very frustrating that as a blind user I am not able to use the app. This feedback has also been submitted by other blind iPhone users who would love to use the Outlook mail app and I really hope this can be fixed soon. Regards, Sieghard Sent from my iPhone Joyce - T1 Support, 12-Mar-2016 04:51 Hi, Sieghard I honestly can't give you an ETA for this, but please rest assured this is something the whole engineering team is working on. No pressure, but I do encourage you to check out UserVoice, our forum where we are able to let users know when scheduled updates and fixes for specific features will be implemented. It's accessible through your Settings. Instead of clicking 'contact support', press "Suggest a Feature" and you'll be able to add your voice to a thread there. When we update the product, we're updating users who expressed interest in the specific features listed there. 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