That and removing the extra chatter of VoiceOver speaking the date of each 
event when you can already flick from date to date with headings. 

 

From: [email protected] [mailto:[email protected]] On Behalf Of 
Richard Turner
Sent: Wednesday, March 23, 2016 6:14 AM
To: [email protected]
Subject: Re: Help to ask Microsoft to fix one bug in the Outlook iOS app which 
would be a game changer

 

 

Well, I tried.

After writing a lengthy note using MBraille in the suggest a feature section of 
the Outlook app, it couldn't post my message.

I also tried to reply to this message from the Outlook app, but I'm not seeing 
the reply.

I discovered that you can edit your emails if you use MBraille when composing.

The head of Microsoft Accessibility recently met with my staff at work, so I 
will write him directly and encourage my staff to as well.

This is really stupid that we can't use the app without leaving all our typos.

Richard





(Sent from my iPhone 5S)


On Mar 23, 2016, at 12:18 AM, Sieghard Weitzel <[email protected]> wrote:

Hi Mary and others,

 

In connection with the discussion of the bug in the native mail app when 
replying to a thread, lend your voice to those of us who write to Microsoft 
asking them to fix an issue in Outlook which doesn’t allow Voiceover users to 
review/edit what they have written in the email body. If this were fixed, 
Outlook would be an excellent alternative to the native mail app and in my 
opinion it gives any other mail app whether accessible or not a run for its 
money.

 

The problem is that if you write text in the message body field, Voiceover will 
read the entire text, but it only clicks when you try to navigate by 
characters, words or lines. As far as I can tell this is pretty much the only 
problem with Outlook, otherwise it is a very excellent mail app with way more 
features than the native mail app and it gets excellent reviews. Here is what 
it says in the app description:

 

“The best email app for the iPhone.” - The Verge

 

Meet Outlook for iOS, the app that helps millions of users connect all their 
email accounts, calendars and files in one convenient spot. Newly redesigned, 
Outlook for iOS lets you do more from one powerful inbox.

 

See what matters most first with the Focused inbox that keeps the important 
messages on top. Switch between your emails and calendar to schedule your next 
meeting or share your availability with just a few taps. Or grab a document 
from your Files list and attach it to an email seamlessly.

 

With everything you need only a tap away, managing your busy days is now easier 
than ever.

 

Outlook for iOS works with Microsoft Exchange, Office 365, Outlook.com 
(including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud.

Outlook also connects to OneDrive, Dropbox, iCloud, Google Drive & Box so you 
can attach any file to an email without having to download it first to your 
mobile device.

You can now protect your inbox with Touch ID and get the privacy you deserve. 
Keep your messages away from prying eyes by requiring your fingerprint or 
device passcode in order to access your Outlook account. To enable Touch ID, 
take a look at the app Settings under Preferences. (iOS 9 users) Your inbox – 
and dare we say it, the world – is now at your fingertips.

 

Anybody who wants to contact Microsoft and ask to have the bug fixed which 
prevents Voiceover users from reviewing/editing text in the email body 
character by character, word by word, line by line or by using cut, copy and 
paste, please install the Outlook app, add a mail account and then go to 
Settings (the bottom right tab), then tap on the first button at the top of the 
screen called “Help and Support”. Use the “Suggest a Feature” option instead of 
“Contact Support”. The reason for this becomes clear in the below thread. I had 
sent in a message using contact support and received a reply in about 13 
minutes (impressive). This by the way is all fully accessible. Here is my 
message and the reply:

 

Sieghard, 12-Mar-2016 04:38

I am a blind user of an iPhone and I have previously sent in this feedback. I 
am really wondering when your development team is going to take the time to 
make the outlook app usable for Voiceover users. Microsoft has shown great 
commitment to excess ability with many other apps, and while the outlook app is 
fully accessible for reading emails it is impossible to compose emails. At this 
point it is not possible to type some text and then review or change it because 
Voiceover does not read back any text that has been written in the message 
body. This is effectively a deal-breaker. I would be happy to discuss further 
if my assistance would be of help, but the issue is really easy to reproduce if 
voiceover is turned on and you write some text in the email message body and 
then try to review it either by character or word. It is great to see all these 
new features are getting at it, but it is very frustrating that as a blind user 
I am not able to use the app. This feedback has also been submitted by other 
blind iPhone users who would love to use the Outlook mail app and I really hope 
this can be fixed soon.

 

Regards,

Sieghard

 

Sent from my iPhone

 

Joyce - T1 Support, 12-Mar-2016 04:51

 

Hi, Sieghard

 

I honestly can't give you an ETA for this, but please rest assured this is 
something the whole engineering team is working on.

No pressure, but I do encourage you to check out UserVoice, our forum where we 
are able to let users know when scheduled updates and fixes for specific 
features will be implemented. It's accessible through your Settings. Instead of 
clicking 'contact support', press "Suggest a Feature" and you'll be able to add 
your voice to a thread there. When we update the product, we're updating users 
who expressed interest in the specific features listed there.

 

Sent from my iPhone

 

 

 

 

Regards,

Sieghard

 

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