OK, try this page then: https://support.apple.com/en-sg/HT201263

Like I said, I know I've had to do it myself before, and I think instructions like these were what I ended up following.

On 23/03/16 20:35, Cris Ali wrote:
Hi Chris,
What I am trying to find is actually the way for a forced recovery mode.  The 
link you gave me has instruction for a normal restore.  It did not work.  It 
simply said it could not verify my iPad.  I remember that Jonathan and few 
others put some instructions to do forced recovery, or perhaps they called it 
something else, although it allowed for the recovery of the device when it 
stops responding.
Regards,
Cris

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Christopher Chaltain
Sent: Wednesday, March 23, 2016 8:30 AM
To: [email protected]
Subject: Re: How do you force restore an iPad after a failed upgrade?

If you have iTunes on your PC or Mac, you can follow the instructions at 
http://smallbusiness.chron.com/wipe-ipad-factory-settings-passcode-55572.html
to recover your iPad. I've had to do this several times when I've had failed 
installs on my iPhone.

On 23/03/16 06:51, Cris Ali wrote:
Hello folks,

The subject says it all.  I have a failed upgrade of an iPad two.  I
am now in a vicious circle.  When I start the iPad I get a message
telling me that I have few more steps to complete the upgrade. When I
tap on continue it asks me to wait then I get the message that the
attempts failed.  I did a hard reset by pressing the power together
with the home key for ten seconds to no avail.  I need to know the
sequence of having a forced restore to come out of this vicious circle.

Any help would be appreciated.

Cheers,

Cris

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