All,
I am having some issues charging my iPhone 6S with the Apple Smart
Battery case. Up until about 10 days ago I wasn't having any problems
at all. I started noticing that my phone was not charged over night. I
always plug it in by my bed so it can charge over night. I had been
plugging it into a power strip with a 6 foot chord. I started noticing
that when plugging my phone into the lightning cable, several of the
outlets did not register that the phone was plugged in, meaning I did
not get the audible tone or vibration when plugging the phone in. I
tried a few different outlets and finally disconnected the power
strip, replaced it with another shorter strip but attached an
extension chord to the new shorter strip, and plugged my iPhone square
plug and lightning cable into that. I did the switch a couple of days
ago. Sunday night the phone charged without any trouble. Last night
when I plugged the phone in, there was a delay of several minutes
before the phone made the audio tone and displayed the charging
message. However, that didn't last long since within 30 seconds, the
phone had gone back to being on battery status even though it was
securely attached to the lightning cable. When this issue first came
up, I switched lightning cables and that worked for awhile, but I'm
wondering if I need to swap lightning cables again. Short of going to
an Apple Store, I can't figure out what might be going on. Granted,
I've got the smart battery case on my iPhone 6S, which means the
battery should last all day and into the night and shouldn't be an
issue. But my battery does not last nearly as long if it starts at 50
percent or 80 percent when I unplug it from the charger, after a night
of not charging. Anyone have any ideas? Since this appears to be a
random issue, how would I explain it to Apple, since if they plug it
in, the phone is likely to register that it is connected to a charger.
I don't want for it to seem like nothing is wrong, and then come home
and have the same issue come up.

Thanks,
Wayne Merritt

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