That is exactly how the battery started acting in my iPhone 5. They had
that program offering to replace the battery for free because some of them
were defective, and luckily, mine qualified. I wonder if some of these 6s
batteries are defective? I would call them with your serial number and see
if they would replace the battery for you.
Arnold Schmidt
----- Original Message -----
From: "Traci Duncan" <[email protected]>
To: <[email protected]>
Sent: Wednesday, June 15, 2016 6:40 PM
Subject: iPhone battery & warranty
Hi all,
My iPhone 6s is acting up lately. Shutting down at 30% or 20%. Far short
of 0. The other week, I actually read my battery draining as it was plugged
in. Last Month some of you may remember it was freezing up on me. Little
to no responsiveness. I could not enter in my passcode to unlock the phone.
Oddly enough, at that time, both my iPad and iPhone were acting that way for
about 48 hours.
Onto my warranty question. What is the general warranty. I’m struggling
with Apple’s website to inter my serial number and captcha. This phone is
about 7 Months old I believe. Wasn’t sure if there was a year warranty.
Either way, any tips on what I may do? Would a full restore possibly help?
If so, can I restore from a back up, or do I need to treat it as a new
device?
I think I read somewhere, if it is the battery, a new one is $79 at the
Apple store, but I don’t know if that includes them working on it.
Thank you,
Traci
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