The iPhone 5 battery issue was well documented and publicized, I never heard 
about an issue with iPhone 6S or 6S Plus batteries having an issue where a 
certain range of serial numbers of phones are effected.

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Arnold Schmidt
Sent: Wednesday, June 15, 2016 4:36 PM
To: [email protected]
Subject: Re: iPhone battery & warranty

That is exactly how the battery started acting in my iPhone 5.   They had 
that program offering to replace the battery for free because some of them 
were defective, and luckily, mine qualified.    I wonder if some of these 6s 
batteries are defective?  I would call them with your serial number and see if 
they would replace the battery for you.

Arnold Schmidt
----- Original Message -----
From: "Traci Duncan" <[email protected]>
To: <[email protected]>
Sent: Wednesday, June 15, 2016 6:40 PM
Subject: iPhone battery & warranty


Hi all,

My iPhone 6s is acting up lately.  Shutting down at 30% or 20%.  Far short 
of 0.  The other week, I actually read my battery draining as it was plugged 
in.  Last Month some of you may remember it was freezing up on me.  Little 
to no responsiveness.  I could not enter in my passcode to unlock the phone. 
Oddly enough, at that time, both my iPad and iPhone were acting that way for 
about 48 hours.

Onto my warranty question.  What is the general warranty.  I’m struggling 
with Apple’s website to inter my serial number and captcha.  This phone is 
about 7 Months old I believe.  Wasn’t sure if there was a year warranty.

Either way, any tips on what I may do?  Would a full restore possibly help? 
If so, can I restore from a back up, or do I need to treat it as a new 
device?

I think I read somewhere, if it is the battery, a new one is $79 at the 
Apple store, but I don’t know if that includes them working on it.

Thank you,
Traci

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