Terri, If worse comes to worse and you don't hear from anyone you could always call (877) 2043930. That is the Apple support line. They are very nice there as long as you aren't using JAWS and I'm sure they could have you up and going in no time. If I knew how to do what you are trying to do, I would certainly help you. Good luck. Connie-
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Terri Stimmel Sent: Wednesday, September 07, 2016 1:50 PM To: [email protected] Subject: Need help troubleshooting verification code problem Hello everybody, Yesterday I asked how do you update my card info. I got great information, which I really appreciate. However, I keep running into a problem, and I don't know what to do about it. I am hoping someone can help me figure this out. When I use my iPhone, and I go into settings, and then into iTunes and App Store, and then view my ID, I enter my password. This goes fine. Good I am told that a verification code has been sent to my other device, which is of course my iPad mini. So I go to the iPad mini, and I see the code. It's a six digit code. I go back to the iPhone, and I enter in the code just as I read it on my iPad mini. However, I have tried this three times now, and every time I try, I am told that the verification has failed. I know I am entering the correct numbers, as I see them. I even tried to enter them backward ones, just to see if that might make a difference. But of course, it did not. I don't know what else to do. I need to update this information. I'm rather frustrated! I tried going to the App Store like someone else on the list suggested, but I couldn't figure out how to view the information that way. Plus, I figured that I would just run in to the same situation. Can anyone possibly help me? Or give me suggestions on how to get this taken care of? This is ridiculous! You shouldn't be so difficult, and I don't understand why it is for me. Thank you, and I hope to hear back from someone. Terri Sent from my iPhone -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
