Hi there,

I don't even get that far. I'm just asked for my password, and didn't enter 
this code, that I get on my iPad. I know all my other information is correct 
though, because I always keep up with that stuff. So I don't know what the deal 
is.

Thank you!

Sent from my iPhone

> On Sep 7, 2016, at 1:21 PM, Flor Lynch <[email protected]> wrote:
> 
> Are you sure that all your other important details were input correctly? 
> (Postcodes and such?)
> 
> 
> -----Original Message----- From: Terri Stimmel
> Sent: Wednesday, September 07, 2016 6:50 PM
> To: [email protected]
> Subject: Need help troubleshooting verification code problem
> 
> Hello everybody,
> 
> Yesterday I asked how do you update my card info. I got great information, 
> which I really appreciate.
> However, I keep running into a problem, and I don't know what to do about it. 
> I am hoping someone can help me figure this out.
> When I use my iPhone, and I go into settings, and then into iTunes and App 
> Store, and then view my ID, I enter my password. This goes fine. Good I am 
> told that a verification code has been sent to my other device, which is of 
> course my iPad mini. So I go to the iPad mini, and I see the code. It's a six 
> digit code.
> I go back to the iPhone, and I enter in the code just as I read it on my iPad 
> mini.
> 
> However, I have tried this three times now, and every time I try, I am told 
> that the verification has failed. I know I am entering the correct numbers, 
> as I see them. I even tried to enter them backward ones, just to see if that 
> might make a difference. But of course, it did not.
> 
> I don't know what else to do. I need to update this information. I'm rather 
> frustrated! I tried going to the App Store like someone else on the list 
> suggested, but I couldn't figure out how to view the information that way. 
> Plus, I figured that I would just run in to the same situation. Can anyone 
> possibly help me?
> Or give me suggestions on how to get this taken care of? This is ridiculous! 
> You shouldn't be so difficult, and I don't understand why it is for me.
> 
> Thank you, and I hope to hear back from someone.
> 
> Terri
> 
> Sent from my iPhone
> 
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