That may be true if you're using your carrier's voicemail settings, but if you 
use visual voicemail, they're stored on your iPhone. I can't remember how you 
set up visual voicemail, unfortunately, but Google should help you out.


Thanks,
Ari

> On Oct 29, 2016, at 8:49 PM, Sieghard Weitzel <[email protected]> wrote:
> 
> I was under the impression voice mails are on your carrier’s servers, after 
> all, I can call my iPhone, when my voice mail comes on I think I can press 
> the star key and access my voice mail so it must be on their servers. You 
> might want to give them a call.
>  
>  
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Paul Ferrara
> Sent: Saturday, October 29, 2016 12:07 PM
> To: [email protected]
> Subject: Re: are my voicemails gone forever now that I upgraded
>  
> Ari, good questions. I always do an encripted backup to iTunes, no idea where 
> voicemails would be stored in it.
> I checked in iCloud settings; mail is off. I tried to turn it on, and it 
> asked about creating a free iCloud email account which I don’t need. So this 
> setting means nothing apparently.
> Where do you turn on visual voicemail?
> I should know but cannot find it. I believe it’s on, but I’m not seeing it in 
> settings anywhere.
>  
> Thanks.
>  
> Paul
>  
> From: [email protected]
> Sent: Saturday, October 29, 2016 1:44 PM
> To: [email protected]
> Subject: Re: are my voicemails gone forever now that I upgraded
>  
> That's strange. I've never had voicemail disappear on me, nor emails. I do 
> make certain to do an encrypted backup in iTunes before updating to any iOS 
> version, however. I would recommend doing so. Also, do you have visual 
> voicemail enabled, or are you using your carrier's voicemail option? I don't 
> think using your carrier's voicemail option would make any difference, but 
> ever since I got my first iPhone, I've always used the visual voicemail 
> option, and it's worked well for me.
>  
>  
> Thanks,
> Ari
> 
> On Oct 28, 2016, at 3:29 PM, Paul Ferrara <[email protected]> wrote:
> 
> All, I seem to remember the last time I upgraded phones 18 months ago that 
> email and voicemail was deleted, never to be found again.
> In the last 18 months, I had two voicemails I saved and wanted to keep 
> forever; however, I forgot about my old ones disappearing. I couldn’t care 
> less about the email; the voice mail—totally different thing. Is there 
> anything at all I can do to retrieve them, or are they, as I suspect, 
> permanently gone.
>  
> Thanks.
>  
> Paul
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