I've reported this iOS10 bug with every beta release. I no longer read mail on my iPad because of it.
On 11/1/16, Rajmund <[email protected]> wrote: > Hi John, > Please do try it, as we say, IOS10 broke the expected feature. > > > > Sent from a Braille Sense > > ----- Original Message ----- > From: John Panarese <[email protected]> > To: [email protected] > Date: Tuesday, November 1, 2016 5:08 pm > Subject: Re: IOS10 bug report, voice over loses focus while reading email > (iPad only); Follow-up: 651292328 > >> >> >> Yes, my point is they are saying, feature request, but it's expected >> behavior to have the message read. I will have to try it on my iPad when I >> am back in the office. >> >> >> Take Care >> >> John D. Panarese >> Director >> Mac for the Blind >> Tel, (631) 724-4479 >> Email, [email protected] >> Website, http://www.macfortheblind.com >> >> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX LION >> >> AUTHORIZED APPLE STORE BUSINESS AFFILIATE >> >> MAC and iOS VOICEOVER TRAINING AND SUPPORT >> >> >> >> > On Nov 1, 2016, at 12:02 PM, Mary Otten <[email protected]> wrote: >> > >> > Hi John, >> > In a word, no. On iOS 9, with an iPhone or an iPad, you could open an >> > email and do a two finger swipe up. The result? The body of the message >> > is red.. In iOS 10, including with the beta before the final release, >> > the result for the iPhone is the same. The result for the iPad is as >> > described in the email thatRajmund sent. This is clear and simply a >> > regression, and Apple should fix it as a bug, not market down as a >> > feature request. I too reported on this regression during the beta cycle >> > and after the first public release to know avail. I have verified this >> > behavior on three iPads, my own mini two, a friend's mini two, and my >> > husbands iPad Air. My friend and my husband are not regular voiceover >> > users, but turning on voiceover and doing the steps as outlined results >> > in the behavior described. This should be easy to duplicate, and they >> > need to fix it. I basically don't use my iPad for mail anymore because >> > of this. >> > >> > >> > Sent from my iPhone >> > >> > On Nov 1, 2016, at 8:52 AM, John Panarese <[email protected] >> > <mailto:[email protected]>> wrote: >> > >> >> Feature request? Aren't you describing the expected behavior of >> >> VoiceOver with the two finger swipe gesture? >> >> >> >> >> >> Take Care >> >> >> >> John D. Panarese >> >> Director >> >> Mac for the Blind >> >> Tel, (631) 724-4479 >> >> Email, [email protected] <mailto:[email protected]> >> >> Website, http://www.macfortheblind.com >> >> <http://www.macfortheblind.com/> >> >> >> >> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX LION >> >> >> >> AUTHORIZED APPLE STORE BUSINESS AFFILIATE >> >> >> >> MAC and iOS VOICEOVER TRAINING AND SUPPORT >> >> >> >> >> >> >> >>> On Nov 1, 2016, at 11:47 AM, Rajmund <[email protected] >> >>> <mailto:[email protected]>> wrote: >> >>> >> >>> Hi, >> >>> First, let me recompose myself. Second, sorry for the strong language. >> >>> Third, just how the hell is this a feature request? Please please, >> >>> everyone, write them. This iPad is happy on IOS9, but still. 4) this >> >>> reminds me of when trying to write humanware tech support, they were >> >>> just as bad. And these make it out so that you don't reply. They used >> >>> to be better, I'm sure. Anyway, here it comes. >> >>> >> >>> >> >>> >> >>> >> >>> Sent from an iPad Air >> >>> >> >>> Begin forwarded message: >> >>> >> >>>> From: Apple Accessibility <[email protected] >> >>>> <mailto:[email protected]>> >> >>>> Date: 1 November 2016 at 3:00:11 pm GMT >> >>>> To: [email protected] <mailto:[email protected]> >> >>>> Subject: Re: IOS10 bug report, voice over loses focus while reading >> >>>> email (iPad only); Follow-up: 651292328 >> >>>> >> >>>> Hello, >> >>>> >> >>>> Thank you for your email and the included steps to observe the >> >>>> behavior. We appreciate the feedback and will submit this to the >> >>>> appropriate group as a feature request. >> >>>> >> >>>> Sincerely, >> >>>> >> >>>> Apple Accessibility >> >>>> >> >>>> On October 27, 2016 at 18:48:47 PM GMT, [email protected] >> >>>> <mailto:[email protected]> wrote: >> >>>>> >> >>>>> Hi, >> >>>>> Ever since IOS10 has been released for any version, and any sized >> >>>>> iPad, (it works on all, mini, air, pro, doesn't matter) for a >> >>>>> voiceover user, email is reckless. IT's so horribly screwed, that I >> >>>>> had to spend a day downgrading, so that I only have to put up with >> >>>>> the bug, where voiceover dies miserably after sending an email. This >> >>>>> has cost my iMessages to be lost since December of this year, and my >> >>>>> entire facetime history. Needless to say, not pleased at all. I have >> >>>>> also sent a couple of bug reports during the beta cycle, but it >> >>>>> never got rectified. Having said that, here are some, what I hope >> >>>>> easy enough steps to reproduce, and fix at last, so that I don't >> >>>>> akeep having to reject the update. >> >>>>> 1) Get an iPad, preferably running a public version, so that whoever >> >>>>> reproduces this, if they do at all, they can't just say that it >> >>>>> doesn't work in the beta. >> >>>>> 2) Have an active email account set up, so there's actually >> >>>>> something to read. (I can easily get someone to supply an audio >> >>>>> demonstration). >> >>>>> 3) Turn on voice over. >> >>>>> 4) Open the email, find an email, and double tap on it. '5) Flick up >> >>>>> or down with 2 fingers, honestly, it doesn't matter, they both are >> >>>>> just as big of a failure. >> >>>>> 6) You will hear: mail boxes back button, if doing a 2 finger flick >> >>>>> up. If down, you will hear compose, filter messages, in other words, >> >>>>> everything but the actual text of the message. On the phone, or >> >>>>> IOS9, the iPad was smart enough to filter what is needed to be read. >> >>>>> Unfortunately, it seems we're going backwards, not forward. So if >> >>>>> you try an iPad, on anything but a version of IOS10, or any iPhone, >> >>>>> any version, if flicking down, it will read from the cursor to the >> >>>>> end. So if the message had 20 words, and the cursor was on the 5th, >> >>>>> it would read the remaining 15 words. If you flicked up with 2 >> >>>>> fingers, it read all 20 words. In other words, it only read the text >> >>>>> of the message, not the controls. And I know that this is not a >> >>>>> design, as the phone would also be doing it in that case, and since >> >>>>> it doesn't, that leaves me to believe that this is a bug. Please >> >>>>> let me know if you need any additional details. >> >>>>> >> >>>>> Sent from a Braille Sense >> >>>>> >> >>>>> >> >>> >> >>> >> >>> -- >> >>> The following information is important for all members of the V iPhone >> >>> list. >> >>> >> >>> If you have any questions or concerns about the running of this list, >> >>> or if you feel that a member's post is inappropriate, please contact >> >>> the owners or moderators directly rather than posting on the list >> >>> itself. >> >>> >> >>> Your V iPhone list moderator is Mark Taylor and your owner is Cara >> >>> Quinn - you can reach Cara at [email protected] >> >>> <mailto:[email protected]> >> >>> >> >>> The archives for this list can be searched at: >> >>> http://www.mail-archive.com/[email protected]/ >> >>> <http://www.mail-archive.com/[email protected]/> >> >>> --- >> >>> You received this message because you are subscribed to the Google >> >>> Groups "VIPhone" group. >> >>> To unsubscribe from this group and stop receiving emails from it, send >> >>> an email to [email protected] >> >>> <mailto:[email protected]>. >> >>> To post to this group, send email to [email protected] >> >>> <mailto:[email protected]>. >> >>> Visit this group at https://groups.google.com/group/viphone >> >>> <https://groups.google.com/group/viphone>. >> >>> For more options, visit https://groups.google.com/d/optout >> >>> <https://groups.google.com/d/optout>. >> >> >> >> >> >> -- >> >> The following information is important for all members of the V iPhone >> >> list. >> >> >> >> If you have any questions or concerns about the running of this list, >> >> or if you feel that a member's post is inappropriate, please contact >> >> the owners or moderators directly rather than posting on the list >> >> itself. >> >> >> >> Your V iPhone list moderator is Mark Taylor and your owner is Cara >> >> Quinn - you can reach Cara at [email protected] >> >> <mailto:[email protected]> >> >> >> >> The archives for this list can be searched at: >> >> http://www.mail-archive.com/[email protected]/ >> >> <http://www.mail-archive.com/[email protected]/> >> >> --- >> >> You received this message because you are subscribed to the Google >> >> Groups "VIPhone" group. >> >> To unsubscribe from this group and stop receiving emails from it, send >> >> an email to [email protected] >> >> <mailto:[email protected]>. >> >> To post to this group, send email to [email protected] >> >> <mailto:[email protected]>. >> >> Visit this group at https://groups.google.com/group/viphone >> >> <https://groups.google.com/group/viphone>. >> >> For more options, visit https://groups.google.com/d/optout >> >> <https://groups.google.com/d/optout>. >> > >> > >> > -- >> > The following information is important for all members of the V iPhone >> > list. >> > >> > If you have any questions or concerns about the running of this list, or >> > if you feel that a member's post is inappropriate, please contact the >> > owners or moderators directly rather than posting on the list itself. >> > >> > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn >> > - you can reach Cara at [email protected] >> > >> > The archives for this list can be searched at: >> > http://www.mail-archive.com/[email protected]/ >> > <http://www.mail-archive.com/[email protected]/> >> > --- >> > You received this message because you are subscribed to the Google >> > Groups "VIPhone" group. >> > To unsubscribe from this group and stop receiving emails from it, send >> > an email to [email protected] >> > <mailto:[email protected]>. >> > To post to this group, send email to [email protected] >> > <mailto:[email protected]>. >> > Visit this group at https://groups.google.com/group/viphone >> > <https://groups.google.com/group/viphone>. >> > For more options, visit https://groups.google.com/d/optout >> > <https://groups.google.com/d/optout>. >> >> -- >> The following information is important for all members of the V iPhone >> list.. >> >> If you have any questions or concerns about the running of this list, or >> if you feel that a member's post is inappropriate, please contact the >> owners or moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - >> you can reach Cara at [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. >> >> Yes, my point is they are saying, feature request, but it's expected >> behavior to have the message read. I will have to try it on my iPad when I >> am back in the office. >> >> >> >> Take Care >> >> >> John D. Panarese >> Director >> Mac for the Blind >> Tel, (631) 724-4479 >> Email, [email protected] >> Website, http://www.macfortheblind.com >> >> >> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX LION >> >> >> AUTHORIZED APPLE STORE BUSINESS AFFILIATE >> >> >> MAC and iOS VOICEOVER TRAINING AND SUPPORT >> >> >> >> >> >> >> On Nov 1, 2016, at 12:02 PM, Mary Otten <[email protected]> wrote: >> >> >> Hi John, >> In a word, no. On iOS 9, with an iPhone or an iPad, you could open an >> email and do a two finger swipe up. The result? The body of the message is >> red. In iOS 10, including with the beta before the final release, the >> result for the iPhone is the same. The result for the iPad is as described >> in the email thatRajmund sent. This is clear and simply a regression, and >> Apple should fix it as a bug, not market down as a feature request. I too >> reported on this regression during the beta cycle and after the first >> public release to know avail. I have verified this behavior on three >> iPads, my own mini two, a friend's mini two, and my husbands iPad Air. My >> friend and my husband are not regular voiceover users, but turning on >> voiceover and doing the steps as outlined results in the behavior >> described. This should be easy to duplicate, and they need to fix it. I >> basically don't use my iPad for mail anymore because of this. >> >> >> >> Sent from my iPhone >> >> On Nov 1, 2016, at 8:52 AM, John Panarese <[email protected]> wrote: >> >> >> Feature request? Aren't you describing the expected behavior of >> VoiceOver with the two finger swipe gesture? >> >> >> >> Take Care >> >> >> John D. Panarese >> Director >> Mac for the Blind >> Tel, (631) 724-4479 >> Email, [email protected] >> Website, http://www.macfortheblind.com >> >> >> APPLE CERTIFIED SUPPORT PROFESSIONAL FOR MAC OSX LION >> >> >> AUTHORIZED APPLE STORE BUSINESS AFFILIATE >> >> >> MAC and iOS VOICEOVER TRAINING AND SUPPORT >> >> >> >> >> >> >> On Nov 1, 2016, at 11:47 AM, Rajmund <[email protected]> wrote: >> >> >> Hi, >> First, let me recompose myself. Second, sorry for the strong language. >> Third, just how the hell is this a feature request? Please please, >> everyone, write them. This iPad is happy on IOS9, but still. 4) this >> reminds me of when trying to write humanware tech support, they were just >> as bad. And these make it out so that you don't reply. They used to be >> better, I'm sure. Anyway, here it comes. >> >> >> >> >> >> >> >> >> Sent from an iPad Air >> >> Begin forwarded message: >> >> >> From: Apple Accessibility <[email protected]> >> Date: 1 November 2016 at 3:00:11 pm GMT >> To: [email protected] >> Subject: Re: IOS10 bug report, voice over loses focus while reading email >> (iPad only); Follow-up: 651292328 >> >> >> Hello, >> >> >> Thank you for your email and the included steps to observe the behavior. >> We appreciate the feedback and will submit this to the appropriate group >> as a feature request. >> >> >> Sincerely, >> >> >> Apple Accessibility >> >> >> On October 27, 2016 at 18:48:47 PM GMT, [email protected] wrote: >> >> >> Hi, >> Ever since IOS10 has been released for any version, and any sized iPad, >> (it works on all, mini, air, pro, doesn't matter) for a voiceover user, >> email is reckless. IT's so horribly screwed, that I had to spend a day >> downgrading, so that I only have to put up with the bug, where voiceover >> dies miserably after sending an email. This has cost my iMessages to be >> lost since December of this year, and my entire facetime history. Needless >> to say, not pleased at all. I have also sent a couple of bug reports >> during the beta cycle, but it never got rectified. Having said that, here >> are some, what I hope easy enough steps to reproduce, and fix at last, so >> that I don't akeep having to reject the update. >> 1) Get an iPad, preferably running a public version, so that whoever >> reproduces this, if they do at all, they can't just say that it doesn't >> work in the beta. >> 2) Have an active email account set up, so there's actually something to >> read. (I can easily get someone to supply an audio demonstration). >> 3) Turn on voice over. >> 4) Open the email, find an email, and double tap on it. '5) Flick up or >> down with 2 fingers, honestly, it doesn't matter, they both are just as >> big of a failure. >> 6) You will hear: mail boxes back button, if doing a 2 finger flick up. If >> down, you will hear compose, filter messages, in other words, everything >> but the actual text of the message. On the phone, or IOS9, the iPad was >> smart enough to filter what is needed to be read. Unfortunately, it seems >> we're going backwards, not forward. So if you try an iPad, on anything but >> a version of IOS10, or any iPhone, any version, if flicking down, it will >> read from the cursor to the end. So if the message had 20 words, and the >> cursor was on the 5th, it would read the remaining 15 words. If you >> flicked up with 2 fingers, it read all 20 words. In other words, it only >> read the text of the message, not the controls. And I know that this is >> not a design, as the phone would also be doing it in that case, and since >> it doesn't, that leaves me to believe that this is a bug. Please let me >> know if you need any additional details. >> >> Sent from a Braille Sense >> >> >> >> >> >> -- >> The following information is important for all members of the V iPhone >> list.. >> >> If you have any questions or concerns about the running of this list, or >> if you feel that a member's post is inappropriate, please contact the >> owners or moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - >> you can reach Cara at [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. >> >> >> >> >> >> -- >> The following information is important for all members of the V iPhone >> list.. >> >> If you have any questions or concerns about the running of this list, or >> if you feel that a member's post is inappropriate, please contact the >> owners or moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - >> you can reach Cara at [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. >> >> >> >> -- >> The following information is important for all members of the V iPhone >> list.. >> >> If you have any questions or concerns about the running of this list, or >> if you feel that a member's post is inappropriate, please contact the >> owners or moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - >> you can reach Cara at [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. >> >> >> >> -- >> The following information is important for all members of the V iPhone >> list.. >> >> If you have any questions or concerns about the running of this list, or >> if you feel that a member's post is inappropriate, please contact the >> owners or moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - >> you can reach Cara at [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- Kimberly -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
