if I can extract it, I shall forward this message to neato, with whom I am in communication re access ability, and see if we can't shame them into a proper response.
Sandy sent from the dark side of the moon > On 3 Dec 2016, at 00:04, Sieghard Weitzel <[email protected]> wrote: > > Certainly a much more encouraging message than the one I received from Neato > Robotics even though the Neato is less expensive and gets better reviews. > > Regards, > Sieghard > > From: [email protected] [mailto:[email protected]] On Behalf Of > pholdstock > Sent: Friday, December 02, 2016 4:01 PM > To: [email protected] > Subject: Re: Roomba 980 is the iRobot app accessible? > > Hi. I have just placed an order for a Roomba 980 and please see below the > reply I received from Irobot regarding accessibility of the app. Seems very > positive :-). > > Dear Mr. Holdstock, > > Thank you for contacting the iRobot Customer Care. > > We are happy to hear that you are interested in our products. > > The iRobot is aware about the voice-over which is available on the Apple > mobile devices and we are working to improve the iRobot Home App and to make > it easier to use for the visually impaired people. > > I have forwarded your e-mail to our development department. The Home App is > under constant development and it is updated regularly. I will inform you as > soon as possible if there is new update particularly of the voice-over > technology. > > I would also like to thank you for your feedback, it is very important and > will help to improve the robot's features even further. > > Kind regards, > > Sibin > iRobot Customer Care > > > Sent from my iPhone > > On 28 Nov 2016, at 16:53, Marie <[email protected]> wrote: > > I have no pets so I named my Neato Willard and keep thinking I will tape an > MP3 player onto the top with dog sounds. He is now a part of my family. and > my friends love it. LOL! > > From: 'Sandratomkins' via VIPhone > Sent: Monday, November 28, 2016 2:10 AM > To: [email protected] > Subject: Re: Roomba 980 is the iRobot app accessible? > > Hi, > > Yes, I have had both Roombas and now a Neato Connected. The Roombas were > pre the most recent incarnation, thus, not running with an app. So, I can't > speak to that side of things. I always loved my Roombas, but the Neato is, > really, a new generation and incredibly effective and efficient! When I first > downloaded the app, it was accessible up to about 90 percent, only the > battery status was not viewable. Unfortunately, the last two versions allow > for only the most simple of commands, though, the battery status is now > viewable. This means that they can do it, obviously, they just need to commit > to accessibility. I tried to write them a report re this, but found, > ironically, that my iPhone 6, running the latest version of IOS, would not > write in the edit field on their support page! This is an IOS problem and not > a Neato one. I suppose we just have to learn to accept the accessibility is > something that we need to keep reminding the various developers about. > However, and I imagine that this applies to Roomba too! The Neato connected > is usable, at its most basic level, just by pressing one or other of the two > buttons. It can be used, without the app and it will do its job, you just > have less control over modes etc. Luckily, I have the original app on my > iPhone 4s, so can do everything, including seeing the battery status on my 6. > Just as an aside, I have found, since IOS 10, I have been using my 4s more > and more, which is running 9x. more than anything, I wish we could, easily, > revert to previous versions of apps when we discover new accessibility > issues. I don't have the use of a computer, using my iPhone, independently, > so iTunes backups are not a possibility for me and I don't really like the > Cloud.... > > In short, speaking for the Neato, not having the latest Roomba, we can, > certainly, use it, but for full functionality, the app needs to be rewritten > with accessibility in mind. However, I would like to say that the Neato is > the easiest of all the Robot Vacuums, that I have seen or read about, to > maintain, empty and find. It has an excellent navigation system, better than > my own! and, almost, seems to have its own character!! I love the way it > takes a running jump when it encounters a particularly difficult > threash-hold, going into my porch. And when it gets itself into a tight > place, it is wonderful to see it lift its bottom and try to extract itself, > almost virtically! > > I would encourage all owners of these divices to contact, IOS being capable, > the developers to tell them that you are a VIP owner and need them to be > aware of VO when putting out app updates. > > Happy hoovering! Sandy. > > sent from the dark side of the moon > > On 27 Nov 2016, at 17:17, Kramlinger, Keith G., M.D. > <[email protected]> wrote: > > Yes, and I believe Sandy Tompkins on this list has had both Rumba and Neato > products, and she seemed to much prefer the Neato. > > The neato currently has some app accessibility issues with VoiceOver, but I’m > still using mine successfully, although not as efficiently as I could with > better accessibility. > > I direct message NeatoRobotics via Twitter on Wednesday asking them to make > their iPhone app fully VoiceOver enabled for blind users. I received a > response direct message from them several hours later thanking me for > bringing this to their attention, and that they had forwarded the request on > to engineering. Of course, there’s no guarantee that anything will be done. > I’ve made the same suggestion through their customer support twice previously > without evidence of change in their 2 recent app upgrades. But, as Mark > Taylor pointed out to me, companies seem to have different and possibly more > impactful representatives on their social media streams. I encourage others > interested in this to either direct message NeatoRobotics, or another avenue > of their choice. It’s clearly in their interest to address these changes. > > Thanks, Keith > > From: [email protected] [mailto:[email protected]] On Behalf Of > Sieghard Weitzel > Sent: Sunday, November 27, 2016 11:09 AM > To: [email protected] > Subject: RE: Roomba 980 is the iRobot app accessible? > > Hi Don, > > Make sure you also check the Neato Connected robotic vacuum, it’s a bit > cheaper and gets much better reviews across the board. It’s been discussed > here quite a bit. I believe the app is accessible with some issues, but it > sounds from what Shaf said that this is also the case for the Roomba. > > Regards, > Sieghard > > From: [email protected] [mailto:[email protected]] On Behalf Of > Don Breda > Sent: Sunday, November 27, 2016 4:42 AM > To: VIPhone google group <[email protected]> > Subject: Roomba 980 is the iRobot app accessible? > > Well the subject says it all. > > > > A friend is considering getting one and I wanted to be sure the vacuum and > the app were a good combination. > > > > Thanks in advance. > > > > Don > > > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 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