All the issues I've been having with the app I've experienced in both iOS 9 and 
10.


Thanks,
Ari

> On Dec 24, 2016, at 1:04 PM, Kramlinger, Keith G., M.D. 
> <kramlinger.ke...@mayo.edu> wrote:
> 
> Hi,
>  
> I’m just curious if this is happening only in iOS 10.2. I haven’t been 
> following this thread closely, so I apologize if this is already well known, 
> but it seems this topic is new since then.
>  
> Keith
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Chip Orange
> Sent: Saturday, December 24, 2016 2:04 PM
> To: viphone@googlegroups.com
> Subject: RE: KNFB Keeps throwing me out
>  
> Hi all,
>  
> Any of us who have experienced this should write a note to 
> supp...@knfbreader.com to let them know (I just did).  I also let them know 
> that this is becoming the subject of public discussion in the VIPhone mailing 
> list, so they understand this may be used by those who are considering 
> whether or not to purchase this app.  For the price, I certainly feel we have 
> the right to expect better tech support than the app seems to get, especially 
> since there are free OCR apps available.
>  
> I also discussed this in my app store review, but I also tried to be fair and 
> said that when it works, it’s very good.
>  
> So, please do write to them if you are also experiencing any difficulties.
>  
> Chip
>  
>  
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Cristóbal
> Sent: Saturday, December 24, 2016 12:07 PM
> To: viphone@googlegroups.com
> Subject: RE: KNFB Keeps throwing me out
>  
> Sounds exactly like what I experience with my SE. needless to say, the 
> KNFBReader experience is less than inspiring.
> I find myself using other apps like Prismo and iDentifi more often because of 
> this.
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> englishride...@gmail.com
> Sent: Friday, December 23, 2016 7:04 PM
> To: viphone@googlegroups.com
> Subject: Re: KNFB Keeps throwing me out
>  
> I've tried deleting and reinstalling, as well as closing all apps in the app 
> switcher before starting, and neither of those things really helped. I get 
> tossed out of KNFBReader pretty often. What also happens a lot is that I get 
> no field of view report. It just mays "no report available." Also, another 
> thing that'll happen is that when I get a successful picture and then press 
> the back button after all the text has been read, it just sits there and 
> doesn't go back to the main screen. I have to completely close the app to 
> restore functionality.
>  
>  
> Thanks,
> Ari
> 
> On Dec 23, 2016, at 4:37 PM, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> I have a 6S Plus as well and this has never happened to me. I would delete 
> KNFB and reinstall it, I believe somebody else also mentioned that maybe 
> because iut does use a fair bit of resources (all the OCR is done on the 
> phone and not in the cloud) that it is a good idea to close some apps if you 
> have many of them open. I habitually close my apps throughout the day so I 
> rarely have more than 2 or 3 of them open.
>  
> Regards,
> Sieghard
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Chip Orange
> Sent: Friday, December 23, 2016 4:32 PM
> To: viphone@googlegroups.com
> Subject: RE: KNFB Keeps throwing me out
>  
> Yes, I’ve recently purchased KNFB, and I would say 1 out of 4 or 5 times it 
> just throws me out after taking the picture (using my 6S plus).
>  
> Chip
>  
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Blind Treasures {Your One Stop Shop}
> Sent: Friday, December 23, 2016 5:44 PM
> To: viphone@googlegroups.com
> Subject: KNFB Keeps throwing me out
>  
> I am running the latest update to my IPhone 6s and when using KNFB to scan a 
> document, 2 out of 3 times I will get thrown out and have to go back in. Has 
> anyone else had this issue? I did try reinstalling but no improvements.
>  
> Blind Treasures
> PH: 804-726-8900
> E-Mail: blindtreasu...@comcast.net
> WWW.blindtreasures.com
>  
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