Well it is a possibility you could get the receiver with everything on it  As I 
said, it depends on your location.

Give them a call and find out what they offer you.

Patti

 

From: [email protected] [mailto:[email protected]] On Behalf Of 
Bill Outman
Sent: Thursday, December 29, 2016 8:32 AM
To: [email protected]
Subject: RE: OT my experience with spectrum re accessibility

 

That’s very interesting.  That indicates they haven’t fully merged the services 
into one unified platform.  

 

Spectrum is the branding for Charter Communications.  They just finished taking 
over Bright House Networks here in central Florida.  

 

Good to know, at least, that the accessibility may leave something wanting.  
I’m glad I at least have NFB Newsline to tell me what is on each channel at a 
given time, but have no idea for instance how I would access described 
programming.  

 

Bill Outman 

 

 

 

From: [email protected] [mailto:[email protected]] On Behalf Of 
[email protected]
Sent: Thursday, December 29, 2016 7:02 AM
To: [email protected]
Subject: OT my experience with spectrum re accessibility

 

According to their press release which you can find on 

www.acb.org <http://www.acb.org> 

Spectrum or Time Warner ,whatever they are calling themselves now, have three 
accessible options, and you get what they choose to give you according to your 
location.

So what they wanted to give me was a laptop with the guide on it.  That was it. 
 No receiver or box, no way to manage a dvr, no way to manage menus, to turn on 
or off AD.

I said this was not acceptable, what my definition of full accessibility is.  I 
can get the guide on my phone, o I should be able to.

So they didn’t set up the laptop.  And besides, when I asked them to disable 
the mouse, it wouldn’t work at all, using the keys, to access the guide.  The 
screen reader is NVDA, by the way which is fine.

But it really was not of any use to me.

Again, according to your location, you may get the receiver, as it seems Terri 
has got; but here, that is not what they are willing to give us.

 

Patti

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