Yes I am sure I turned off photos.  I also do not have any music on my iPhone.

From: [email protected] [mailto:[email protected]] On Behalf Of 
Sieghard Weitzel
Sent: Saturday, January 07, 2017 8:50 PM
To: [email protected]
Subject: RE: This iPhone cannot be backed up because there is not enough iCloud 
storage available!

Are you sure you turned Photos off?

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Cris Ali
Sent: Saturday, January 07, 2017 4:18 PM
To: [email protected]<mailto:[email protected]>
Subject: This iPhone cannot be backed up because there is not enough iCloud 
storage available!

Hello Folks,
I have never used iCloud to back up my iPhone in the past.  When I tried to do 
an iCloud back up today, I got this message: “This iPhone cannot be backed up 
because there is not enough iCloud storage available.  When I checked the 
available space I Have I found that it is 4.9 GB.  I turned off all items to be 
backed up to the iCloud accept notes and contacts.  However, I still got the 
same error message.  It can’t be possible that my contacts and notes are more 
than 4.9 GB.  Therefore I think there must be some problem I am not aware of.
Did any of you ever encounter such a problem backing up to iCloud?  If so, how 
did you solve this problem?

I appreciate your help or suggestions.

Cheers,
Cris

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