Thanks for the help! I got a message that they adjusted the fare. I have no 
idea where they got those addresses. I gave the driver a 2 as I think she had 
something to do with it. I wondered why the ETA kept changing when originally 
it was 3 minutes. At least Uber took care of it.

Marie Lyons
> On Jul 15, 2017, at 12:42 AM, Kay Malmquist <[email protected]> wrote:
> 
> Go into the app, then into menu, then your trips and then look for past. If 
> the trip happened other than today you want to go to the date and time of the 
> trip. If it happened today can you have more than one trip look at the time 
> of the trip. Double tap on the day and time. Flick it to the right path help 
> and you will see one option that said I got overcharged. You can tap and that 
> that way they will have a history of the trip as well. Hope this helps and 
> take care. The person that you report to actually get a copy of the map that 
> the card row. Take care.
> 
> Kay Malmquist
> Ask me about healthy chocolate!
> Yes, there is such a thing and it's good to. 
> [email protected] <mailto:[email protected]>
> Sent from my iPhone
> 
> On Jul 14, 2017, at 10:05 PM, Marie Lyons <[email protected] 
> <mailto:[email protected]>> wrote:
> 
> It was way off! The pickup location was wrong as well as the drop off 
> address. The distance was nearly twice what it really was. Incidentally, I 
> took the trip home with Uber and that one had the correct address and 
> distance. I did find the help tab and sent them the details. No, this wasn’t 
> due to the grid.
> 
> Marie Lyons
>> On Jul 14, 2017, at 10:43 PM, Andy Baracco <[email protected] 
>> <mailto:[email protected]>> wrote:
>> 
>> How far off was it? They never do with me either, but it is not far off. 
>> They are using a GPS locator system that makes an educated guess by parsing 
>> a block into segments, as opposed to using actual street addresses.
>> 
>> Andy
>> 
>> ----- Original Message ----- From: "Marie Lyons" <[email protected] 
>> <mailto:[email protected]>>
>> To: <[email protected] <mailto:[email protected]>>
>> Sent: Friday, July 14, 2017 6:43 PM
>> Subject: Uber
>> 
>> 
>> I was overcharged! I received an email telling me my fee had been 
>> recalculated. When I read through they didn’t have the correct address for 
>> my pickup or destination. How do I make a complaint?
>> 
>> Marie Lyons
>> 
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