Thanks for the help! I got a message that they adjusted the fare. I have no idea where they got those addresses. I gave the driver a 2 as I think she had something to do with it. I wondered why the ETA kept changing when originally it was 3 minutes. At least Uber took care of it.
Marie Lyons > On Jul 15, 2017, at 12:42 AM, Kay Malmquist <[email protected]> wrote: > > Go into the app, then into menu, then your trips and then look for past. If > the trip happened other than today you want to go to the date and time of the > trip. If it happened today can you have more than one trip look at the time > of the trip. Double tap on the day and time. Flick it to the right path help > and you will see one option that said I got overcharged. You can tap and that > that way they will have a history of the trip as well. Hope this helps and > take care. The person that you report to actually get a copy of the map that > the card row. Take care. > > Kay Malmquist > Ask me about healthy chocolate! > Yes, there is such a thing and it's good to. > [email protected] <mailto:[email protected]> > Sent from my iPhone > > On Jul 14, 2017, at 10:05 PM, Marie Lyons <[email protected] > <mailto:[email protected]>> wrote: > > It was way off! The pickup location was wrong as well as the drop off > address. The distance was nearly twice what it really was. Incidentally, I > took the trip home with Uber and that one had the correct address and > distance. I did find the help tab and sent them the details. No, this wasn’t > due to the grid. > > Marie Lyons >> On Jul 14, 2017, at 10:43 PM, Andy Baracco <[email protected] >> <mailto:[email protected]>> wrote: >> >> How far off was it? They never do with me either, but it is not far off. >> They are using a GPS locator system that makes an educated guess by parsing >> a block into segments, as opposed to using actual street addresses. >> >> Andy >> >> ----- Original Message ----- From: "Marie Lyons" <[email protected] >> <mailto:[email protected]>> >> To: <[email protected] <mailto:[email protected]>> >> Sent: Friday, July 14, 2017 6:43 PM >> Subject: Uber >> >> >> I was overcharged! I received an email telling me my fee had been >> recalculated. When I read through they didn’t have the correct address for >> my pickup or destination. How do I make a complaint? >> >> Marie Lyons >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> [email protected] <mailto:[email protected]>. 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Mark can be reached at: >> [email protected] <mailto:[email protected]>. Your list owner is Cara Quinn - you >> can reach Cara at [email protected] <mailto:[email protected]> >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> <http://www.mail-archive.com/[email protected]/> >> --- You received this message because you are subscribed to the Google >> Groups "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] >> <mailto:[email protected]>. >> To post to this group, send email to [email protected] >> <mailto:[email protected]>. >> Visit this group at https://groups.google.com/group/viphone >> <https://groups.google.com/group/viphone>. >> For more options, visit https://groups.google.com/d/optout >> <https://groups.google.com/d/optout>. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. 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Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > <http://www.mail-archive.com/[email protected]/> > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > To post to this group, send email to [email protected] > <mailto:[email protected]>. > Visit this group at https://groups.google.com/group/viphone > <https://groups.google.com/group/viphone>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. -- The following information is important for all members of the V iPhone list. 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