I have an Aria scale, and to get it on my wifi network, I had to use my
browser on my PC. I'm not sure what else I tried, since it's been a
while, but that's how I got my Aria scale on my network. I think your
scale and your phone have to both be on the same network as well, so if
you have a 2.4G and a 5G network, you may need to ensure both your phone
and your scale are on the same network.
BTW, I'm pretty sure these instructions on the web are the ones I
folloed to get my Aria scale set up
https://help.fitbit.com/articles/en_US/Help_article/1159
On 07/21/2017 04:29 PM, Esther Levegnale wrote:
Hi, Listers!
I recently purchased and received an Fitbit Aria scale from Amazon. I scanned
the card which indicated how to set up the unit. I pulled the tab from the
battery compartment which was mentioned, then, on my iPhone itself, I went into
the app, entered on my account, and added the Aria scale where it said to add a
device. I logged into my account and followed all the instructions, including
removing one of the batteries for 10 seconds, then placing it back. I don't
know what the scale display said at that point, but I set up the wireless
component of the Aria which also connected well.
Now here's the kicker. When I went into my Fitbit under Dashboard, it
mentioned my Charge HR device which was the original one but did not show the
scale in there. I don't know what I did wrong. I assumed the software
downloaded onto the app, but I apparently didn't do something right. I
probably need sighted assistance for some of these components, but I would
appreciate any help. I know there was someone on this list who mentioned that
he/she had the Aria scale and it was very accessible, and I thank them for that
fact.
Any help would be sincerely appreciated.
Esther
Sent From Esther's Amazing and Awesome iPhone 7+!
--
Christopher (CJ)
Chaltain at Gmail
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