Howdy Debbie,

Sadam here from Australia.


To answer your question, I have not noticed this issue on my 8.


I stream lots of audio via Audible and listen to playlists whilst I work and the speaker quality is awesome.


So, this may be a hardware issue.


Might I suggest calling into AppleCare.


The agent will be able to run the iOS diagnostic test and give you complete assurance as to weather it's hardware or software based.


Stay well,


Sadam Ahmed


On 24/09/2017 8:57 AM, Debby wrote:

Hello,

I received my iPhone 8 yesterday, and I finally have it mostly set up, actually it did most of the work. But when I play Blindfold games like Solitaire and Color Crush, the speaker lightly crackles. It is almost as if my finger moving around the screen is causing the speaker to have static. I turned off the background music in Solitaire, and it is somewhat better, but not gone. I have restarted the phone, restarted voiceover, turned off audio ducking, changed the speed and pitch of the voices and it is still there. I played music from the music app and moved around the screen while the music was playing and no crackle. The only other place I heard it was a tiny bit in Seeing AI.

Has anyone else experienced the problem? My bet is that it is a software problem, but if it is the hardware, then a trip to the Verizon store will be in order.

Thanks!

Debby

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