Hi, I not only forwarded this, but have added my thoughts to them regarding this as well.
Matthew > On Sep 29, 2017, at 1:56 PM, Sieghard Weitzel <siegh...@live.ca> wrote: > > Hello List, > > There has been a fair bit of discussion on a change Apple has implemented in > the Mail app whenit comes to using the rotor to delete messages. In the past > and ever since Apple has introduced rotor actions, a marvellous invention, > the behaviour of the rotor has been quite consistent. > Usually you check your Inbox, some messages you don’t even open before you > want to delete them, others you might read and want to delete afterwards, no > matter what, you would normally flick up once when ona message in the Inbox, > this would put focus on the “Delete” option and now you simply double tap and > the message is deleted. > This is the same in the Messages app, it works if you want to delete a > Favourite in your Phone app, a recent call and you can use it in many other > places. > After the message or whatever you are deleting has been deleted, for years > the normal behaviour was that “Activate” has focus again. This of course > makes sense because if you flick through the available options, “Activate” > also tells you that it is the default option so of course you would expect > that whatever you do focus returns to it so after you delete a message and if > you now want to read the next message all you have to do is double tap and it > opens up. > Now in IOS 11 Apple has decided that in the Mail app only the rotor should > behave differently. Mind you if you go to your Inbox and flick through the > available rotor options, when you get back to activate it still says > “Activate, default” > However, if you flick up to delete and double tap to delete a message and > then double tap again expecting you are going to open the next message in > focus you are sadly mistaken. Apparently the term “default” doesn’t apply any > more and all you just did is delete the next message. Oops, it was an > important message you wanted to keep or reply to? Well, no problem, just back > out of your Inbox, find your delete items, find the message and move it back > to the Inbox, then back out of deleted items and go back to your Inbox. Why, > thank you Apple, you just made my day, I didn’t count how many taps and > flicks, scrub gestures and swipes this takes, but it’s of course ridiculous. > We all know how engrained keystrokes and by now taps and swipes become when > you get used to something, it makes no sense to make “delete” the default > action especially if it still says “Activate” is the default. I also wonder > what’s next, what if Apple decides this should also be so in the Messages > app? If you accidently delete a text message with important information like > maybe the link to the boarding pass you just sent to your phone after > checking in to a flight online then you can’t just tap, swipe and scrub for > 30 seconds to get it back, it’s gone for good which is why allowing Apple to > get away with this sets I think a dangerous precedent. > Looking at the issue from that perspective is concerning and I think it is > one of these times when everybody and I really mean everybody even if you > don’t use the Mail app on the iPhone should send a message to > accessibil...@apple.com <mailto:accessibil...@apple.com> asking that the > default action which is “activate” is restored, it may not effect you this > time, but maybe next time Apple changes something it will effect you and we > need to speak up and let Apple know that we prefer a consistent, polished UI > and experience over random and unexplained changes which make no sense to > anybody. Come on Apple, Tim Cook and others point out at every keynote how > Apple can do things others can’t because you have complete control over both > hardware and software, you claim that your devices and software are superior > because of the consistency in the UI often even when you go from iOS to Mac > OS, TV OS and Watch OS so put your rotor actions where your mouth is and fix > this so it is once again consistent. > I am going to do something I usually don’t do because I respect the owner’s > wish not to discuss beta software. However, in this case I will say that > after installing the iOS 11.1 Public Beta this behaviour is still present. > This would support the email I received from Apple Accessibility where after > I submitted this as a bug I was told that it is in fact changed and expected > behaviour. In iOS 11.1 Apple has added additional and completely unnecessary > verbage, now if you flick up to the delete rotor option and double tap > Voiceover tells you “Message Deleted”. I am amazed to receive such profound > information, I mean I just performed the actions to delete a message, do I > really need to hear that this is what I did? > I guess it helps when you forget that the rotor is on delete now so when I > double tap to open my next message maybe Apple should add an evil laughing > sound after it says “Message deleted” or maybe the second time it should say > “You idiot, you just deleted another message, don’t you remember that the > default rotor action is not actually the default anymore”? > In iOS 11.1 you can now also wait for Voiceover to entirely read the next > message in your Inbox which means listening to where it came from, the > subject and when it arrived, after all that is spoken Voiceover now does > provide the helpful information “current action, delete”. I admit that is > somewhat helpful, but how often do I actually want to listen to Voiceover > reading all this stuff? I guess I could suggest that “Current action, delete” > is spoken before Voiceover reads the message information, similar to how > Voiceover will say “Unread” before unread messages, but that would mean I am > satisfied with having delete as the default rotor action once you select that > option where all I really want is for Apple to make the rotor go back to > “Activate” where it should be. > > Lastly I would like you guys to click on Jonathan Mosen’s blog article > “Cupertino we have a design problem”. > <http://mosen.org/cupertino-we-have-a-design-problem/> > As always it is up to Jonathan’s usual high standard of a well-articulated > and well-presented argument regarding this issue and while I have already > borrowed some of his points to make my own, please do read it and then decide > for yourself if this makes sense or not. There are probably a few people who > think it does, but ask yourself what introducing such inconsistencies really > accomplishes and where we will be in a few years, maybe down the road a > double tap will only activate a button or a link or other item throughout the > week and on Sundays Voiceover will tell you to enjoy your weekend instead and > that you should really leave your phone alone and spend quality time with > your family and friends. I know this is an unlikely example, but I just want > to make the point again that Apple of all companies should follow their own > teachings and make things consistent and easy to use instead of surprising us > with different behaviour in different places. Of all things the Mail app is > Apple’s own design and one could argue it’s almost part of the OS even though > one can of course choose to use a third-party app for mail. If a developer > decided that once delete is selected it essentially becomes the new default > action I could maybe understand this because maybe they don’t know any > better, but Apple should. > > Feel free to simply forward this entire message to Apple Accessibility if you > don’t feel like writing your own and simply add your support, agreement and > request to change this again at the beginning. > > Best regards, > Sieghard > > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. 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