Running iOS 11.2.5 on an iPhone SE it took about 5 seconds to get a bar code 
identified on my Halls cough drops.
I'd send a note to [email protected]<mailto:[email protected]>

I'm sure they would like to know if there is an issue. Be sure and tell them 
the version of iOS and which device you are using.
HTH,
Richard






“The secret is not to make your music louder, but to make the world quieter.”

- Mitch Albom from The Magic Strings of Frankie Presto, page 1

On Feb 11, 2018, at 5:59 AM, Dave 
<[email protected]<mailto:[email protected]>> wrote:

you could try reinstalling it, if you haven’t done this already.

Dave.


From: Kay Malmquist<mailto:[email protected]>
Sent: Sunday, February 11, 2018 12:06 PM
To: [email protected]<mailto:[email protected]>
Subject: Re: problem with SeeingAI

Yes, I like them both for different reasons.  SeeingAI is a super app for being 
free and I sure won't nock it.  I hope I can figure out what is going on with 
it because it has been working all along.  We shall see.

Kay Malmquist
[email protected]<mailto:[email protected]>

Gratitude Advantages
"No matter what your temperament is now, gratitude will give you more patience, 
understanding, compassion, and kindness."

— Rhonda Byrne

----- Original Message -----
From: christopher hallsworth<mailto:[email protected]>
To: [email protected]<mailto:[email protected]>
Sent: Sunday, February 11, 2018 5:56 AM
Subject: Re: problem with SeeingAI

Understood. Only an ide, hope the product channel works again for you some day. 
Sorry can't help. I know I got theachannel to work once on a ready meal, but 
not on a can of beer for example. Supoub app though, definitely a keeper for me 
out of the OCR apps besides KNFB Reader which I actually use to recognize those 
pesky PDF documents.

On 11 Feb 2018, at 11:59, Kay Malmquist 
<[email protected]<mailto:[email protected]>> wrote:

No, it is the currency channel that requires 11.  I don't worry about that 
because money reader still works fine.

Kay Malmquist
[email protected]<mailto:[email protected]>

Gratitude Advantages
"No matter what your temperament is now, gratitude will give you more patience, 
understanding, compassion, and kindness."

— Rhonda Byrne

----- Original Message -----
From: christopher hallsworth<mailto:[email protected]>
To: [email protected]<mailto:[email protected]>
Sent: Sunday, February 11, 2018 5:49 AM
Subject: Re: problem with SeeingAI

I thought the product channel requires iOS 11 and later? Probably me but...

On 11 Feb 2018, at 11:53, Kay Malmquist 
<[email protected]<mailto:[email protected]>> wrote:

Hi all,
This morning I was trying to read some barcodes on some food items and I got 
SeeingAI to recognize the barcodes but it just kept playing the little tune and 
finally said that it timed out and to try again later.  I tried it on some 
really easy things like a can of tomato soup and still the same results.  
Everything else seems to work okay.  I should tell you that I am still running 
IOS 10 and wondered if that is the trouble?  It has been working all along .  I 
haven't used it for a week or so, but even so, I am quite puzzled.  Is there 
something I need to set up now that I am not aware of?  Any help is 
appreciated.  Thanks in advance.


Kay Malmquist
[email protected]<mailto:[email protected]>

Gratitude Advantages
"No matter what your temperament is now, gratitude will give you more patience, 
understanding, compassion, and kindness."

— Rhonda Byrne

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