I echo that the Bank of America app is accessible. Unfortunately, the new KeyBank app has issues and I’m working with them to try to get focus on this. It may be helpful to know that the las time I detailed out the accessibility issues on Key’s old app and talked to the tech guy oversseing the app, he told me that they outsourced development of the app and used a firm that did other banking apps, so he was incredulous that they had accessibility issues. The head of technology for Key is from Bank of America, so I need to get word to her. Funny how someone could assume that just because you outsource app development that the developer would automatically be a genius about accessibility. At the same time that they released the new app, they also overhauled the online banking website to make it more touch screen friendly and it tanked the good accessibility I used to have with the website. Since I work for KeyBank, this is a thorn in my side, but I at least have access to the chain of authority, so I’m raising the issue.
From: 'Kramlinger, Keith G., M.D.' via VIPhone [mailto:viphone@googlegroups.com] Sent: Tuesday, March 13, 2018 1:02 PM To: viphone@googlegroups.com Subject: wanting to create a list of accessible banking/credit union apps Hi, I am working with a local financial institution who currently have a non-usable app with respect to voiceover. I want to provide them with as much information as possible about financial institutions that have good accessibility and usability. I would appreciate your replying to this message if you use an accessible banking or credit union app, indicating the name of the app. Thanks in advance, Keith -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com<mailto:viphone+unsubscr...@googlegroups.com>. To post to this group, send email to viphone@googlegroups.com<mailto:viphone@googlegroups.com>. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
