Thank you, well we got voice over back on, and these are to se iphones. Now we 
need some help with the second one, the speech is sluggish. we got it up to 
about 90 percent but it was still sluggish, maybe we're missing something we 
should do to get it back to the regular speech rate. thank you if you could 
help.
  ----- Original Message ----- 
  From: Sieghard Weitzel 
  To: [email protected] 
  Sent: Thursday, March 15, 2018 8:59 PM
  Subject: RE: need help


  Are you talking about  your iPhone SE or the ipad? If your iPhone has 
cellular service and access to data it SIRI should work.  If it’s the iPad and 
it is an WiFi only iPad and if it is not yet connected to your WiFi then of 
course what you say would make sense.

  Also, keep in mind that if Voiceover was on the volume may simply have gone 
down to 0 which means Voiceover is on, but you can’t hear  it.

  Try to plug in a wired headset and see if Voiceover is talking. If it is then 
unlock the device with the headset connected, then unplug the headset and 
repeatedly press the volume up button and the external speaker volume should 
come back.

   

  Regards,

  Sieghard

   

  From: [email protected] <[email protected]> On Behalf Of 
Richard Turner
  Sent: Thursday, March 15, 2018 6:32 PM
  To: [email protected]
  Subject: Re: need help

   

  No, it is not Assistive touch, that is completely different. 

  Under Accessibility, you want to go down to Accessibility shortcut, open that 
and select VoiceOver.

  Then, a triple click of the home button will toggle VoiceOver on and off.

  Richard

   

   

  “The secret is not to make your music louder, but to make the world quieter.” 

  - Mitch Albom from The Magic Strings of Frankie Presto, page 1


  On Mar 15, 2018, at 6:22 PM, Arlene <[email protected]> wrote:

    I would be happy to do that, and thank you for responding to me, but siri 
tells me that I don't seem to be connected to the internet. I got instructions 
from someone that said when I can to go into settings, to general, to 
accessibility and then to swipe down to assisted touch which we found on the 
other phone, so I'm assuming that would need to be turned on. Thanks for the 
help.

      ----- Original Message ----- 

      From: [email protected] 

      To: [email protected] 

      Sent: Thursday, March 15, 2018 8:03 PM

      Subject: RE: need help

       

      Like Marie said, get Siri to turn voiceover back on and then you should 
be able to go to settings and find accessibility and set the home button triple 
tap yourself.

       

       

      From: [email protected] <[email protected]> On Behalf Of 
Marie
      Sent: Thursday, March 15, 2018 7:58 PM
      To: [email protected]
      Subject: Re: need help

       

      Just tell siri to turn voice over on.

      Marie

       

       

      From: Arlene 

      Sent: Thursday, March 15, 2018 5:54 PM

      To: [email protected] 

      Subject: need help

       

      Today was great with getting things set up on our iphone se phones  and 
an ipad mini from t-mobile. One of the guys may have forgotten to put the 
setting in accessibility on that shortcut so voice over could go on or off with 
the 3 taps. Our neighbor is coming over to help us so if someone could tell me  
what to tell him. He might be able to figure it out. Before I left it was still 
talk, but I found that siri was on but not voice over. 7:t3 my time. Thanks if 
anyone can help.

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