It first showed on the screen after I placed my order. Even on the receipt it 
was not itemized. Just the new total.

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Ekstrand, Pamela A. -ND
Sent: Monday, March 26, 2018 11:13 AM
To: [email protected]
Subject: RE: Uber Eats Pricing Problem

Richard, I am curious at what point it showed you that the price had gone up to 
$20?   Does the app not show you the final total before you confirm your order? 
 

I am just curious as we were thinking of trying it out and we haven't used it 
before.

Pam



________________________________________
From: [email protected] [[email protected]] on behalf of Kathy 
Brandt [[email protected]]
Sent: Monday, March 26, 2018 11:53 AM
To: [email protected]
Subject: Re: Uber Eats Pricing Problem

They need to improve in Uber eats being able to see the list of available 
cities: it’s annoying that I keep getting emails telling me to check it out, 
not only do I find that it’s not available where I am, but, even though the 
screen says there are 50 pages devoted to the list of available cities, you 
can’t read them!

> On Mar 26, 2018, at 8:31 AM, Richard Petty <[email protected]> 
> wrote:
>
> Last night we had an unpleasant surprise with an Uber Eats order. The 
> delivery fee unexpectedly increased from $4.95 to around $20.00. 
> Surprisingly, one can get telephone support for Uber Eats, but it did not 
> help with this problem. Even though I contacted support immediately, it was 
> too late to cancel the order. The representative told me there is an upward 
> pointing arrow next to the delivery fee shown on the screen. That shows that 
> dynamic pricing is in effect, although the exact delivery fee is not shown. 
> I'm not sure that arrow is visible using VoiceOver. In case it really is 
> present, do watch for it to avoid unpleasant surprises. If it's not, 
> complaints are in order. Good luck.
>
> Richard Petty
>
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