Doordash and Grubhub deliver in a lot of places, and their prices are constant.
At 08:40 PM 3/26/2018, you wrote:
I am not sure about Uber Eats, but in the regular Uber app it is
indicated when peak pricing is active and while you don't see how
much more a trip is, you do see the price and if you sort of know
what it usually is the difference is quite clear.
-----Original Message-----
From: [email protected] <[email protected]> On Behalf
Of Richard Petty
Sent: Monday, March 26, 2018 5:55 PM
To: [email protected]
Subject: RE: Uber Eats Pricing Problem
That's good to know. Clearly, I missed it. Interestingly, the
support person with whom I spoke said the exact amount would not
appear, just an upward arrow; however, this could be
another instance of support not fully understanding the app.
Thanks.
-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf Of Sieghard Weitzel
Sent: Monday, March 26, 2018 11:15 AM
To: [email protected]
Subject: RE: Uber Eats Pricing Problem
Just as in the regular Uber app "dynamic pricing is indicated and
Voiceover will read it.
-----Original Message-----
From: [email protected] <[email protected]> On Behalf
Of Richard Petty
Sent: Monday, March 26, 2018 5:31 AM
To: [email protected]
Subject: Uber Eats Pricing Problem
Last night we had an unpleasant surprise with an Uber Eats order.
The delivery fee unexpectedly increased from $4.95 to around $20.00.
Surprisingly, one can get telephone support for Uber Eats, but it
did not help with this problem. Even though I contacted support
immediately, it was too late to cancel the order. The representative
told me there is an upward pointing arrow next to the delivery fee
shown on the screen. That shows that dynamic pricing is in effect,
although the exact delivery fee is not shown. I'm not sure that
arrow is visible using VoiceOver. In case it really is present, do
watch for it to avoid unpleasant surprises. If it's not, complaints
are in order. Good luck.
Richard Petty
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