Hi,

Does anybody have any information about Aira in Canada, do they have plans in 
canadian dollars? Do they use Bell, Telus or Rogers for the service for their 
myFi device?

Regards,
Sieghard

-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Amy Ruell
Sent: Thursday, May 3, 2018 9:33 AM
To: viphone@googlegroups.com
Subject: Re: Glasses

Hello,
Right now the service is undergoing a major change as it has just been expanded 
in a pilot to Australia New Zealand and the UK. I called just this morning and 
had no difficulty getting through. Also, please remember that there are new 
glasses that will be coming on the market in a couple of months, which has 
sparked a marked increase in traffic to the service. Normally, I had no 
difficulty connecting to an agent.
Amy Ruell


Sent from my iPhone

> On May 3, 2018, at 12:24 PM, Shermeen Khan <shermee...@gmail.com> wrote:
> 
> I just want to add that Aira is being used by people who handle 
> sensitive and confidential information all the time, as this was a 
> concern for me when trying to have my employer cost-share Aira with 
> me.
> 
> Also, does anyone else have extreme difficulty connecting with a live 
> person at aira? My phone calls and e-mails are often not answered, and 
> when I do get an e-mail, it's after several days of waiting. This 
> makes me a bit nervous, honestly, as I've not yet signed up.
> 
> Shermeen
> 
> 
>> On 5/3/18, Sieghard Weitzel <siegh...@live.ca> wrote:
>> And would those 100 minutes for $50 get banked, i.e. will they be 
>> there until you use them up or would they go away at the end of the 
>> month if you haven't used them?
>> 
>> -----Original Message-----
>> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf 
>> Of Scott Rumery
>> Sent: Thursday, May 3, 2018 6:50 AM
>> To: viphone@googlegroups.com
>> Subject: Re: Glasses
>> 
>> Yes I just spoke with Marty from Aira and he informed me that you can 
>> add
>> 100 minutes for $50 whenever you needed to. Right now I am waiting 
>> for their customer care department to call me back so that I can sign 
>> up for the service.
>> 
>> Scott
>> 
>>> On 5/3/18, Stacy Fuehrer <precious0...@gmail.com> wrote:
>>> It costs $50 to add an additional 100 minutes to your plan.
>>> Stacy r
>>> 
>>> Sent from my iPhone
>>> 
>>>> On May 3, 2018, at 8:28 AM, Scott Rumery <blindfait...@gmail.com> wrote:
>>>> 
>>>> Hi Linda,
>>>> 
>>>> The name of the company is Aira pronounced "Eye Ra".
>>>> 
>>>> I am actually going to be signing up for the service today and if 
>>>> you or anyone else on the list are interested I can share a 
>>>> referral link that if you use it when you sign up for the service 
>>>> will get us both a free month of the service.
>>>> 
>>>> The pricing for Aira is as follows:
>>>> 
>>>> 100 minutes per month for $89
>>>> 
>>>> 200 minutes per month for $129
>>>> 
>>>> 400 minutes per month for $199
>>>> 
>>>> Unlimited minutes per month for $329
>>>> 
>>>> I know that it sounds like a lot of money to pay but if you really 
>>>> think about the service that they are providing it really doesn't 
>>>> seem that high to me. I know that for my wife and me we will get a 
>>>> lot of use out of this service as there are a lot of times during 
>>>> the month that we have to ask one of our sighted friends or family 
>>>> members to either come over to our house to help us or to use Face 
>>>> Time on the iPhone to help us.
>>>> 
>>>> I am going to be signing up with the 200 minute plan to start, but 
>>>> if we need more time (which seems unlikely) I can change it later. 
>>>> Also, keep in mind that if you find that you are not using all of 
>>>> your minutes in the month you can then downgrade your service 
>>>> unless you are already on the lowest tier plan. I believe that if 
>>>> you use all of your minutes in a given month that you can then 
>>>> purchase more time but as of right now I do not know how much it 
>>>> cost to add time to the current month.
>>>> 
>>>> I hope that this information is helpful, and please let me know if 
>>>> you are interested in getting a referral link as I will then share 
>>>> it with you.
>>>> 
>>>> I hope that everyone has a great day!
>>>> 
>>>> 
>>>> Scott Rumery
>>>> 
>>>>> On 5/3/18, Lynda Ingraham <lynda.ingra...@gmail.com> wrote:
>>>>> Hi Everyone,
>>>>> 
>>>>> 
>>>>> 
>>>>> Could someone please post or repost the contact for the 
>>>>> information for the company that has developed the glasses that 
>>>>> allow you to receive live assistance from a person? If you happen 
>>>>> to know the pricing plans, great.
>>>>> If
>>>>> not, the contact info would be great.
>>>>> 
>>>>> 
>>>>> 
>>>>> Thank you,
>>>>> 
>>>>> 
>>>>> 
>>>>> Lynda
>>>>> 
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