Hi Shermeen, I have been using it for about a year now. I have not had any trouble connecting to agents. I have had more trouble when I am trying to connect to customer service or to tech-support. But agents have been plentiful. I hope you are doing well.
Nancy Badger, Ph.D Executive Director of Counseling Old Dominion University Sent from my iPhone with dictation software. Please excuse spelling errors. > On May 3, 2018, at 12:38 PM, Shermeen Khan <shermee...@gmail.com> wrote: > > Oh sorry, to be clear, I'm not trying to connect to an agent--just to > someone who works at aira and who can chat to me and or my employer > about the service. > > Shermeen > >> On 5/3/18, Amy Ruell <aru...@comcast.net> wrote: >> Hello, >> Right now the service is undergoing a major change as it has just been >> expanded in a pilot to Australia New Zealand and the UK. I called just this >> morning and had no difficulty getting through. Also, please remember that >> there are new glasses that will be coming on the market in a couple of >> months, which has sparked a marked increase in traffic to the service. >> Normally, I had no difficulty connecting to an agent. >> Amy Ruell >> >> >> Sent from my iPhone >> >>> On May 3, 2018, at 12:24 PM, Shermeen Khan <shermee...@gmail.com> wrote: >>> >>> I just want to add that Aira is being used by people who handle >>> sensitive and confidential information all the time, as this was a >>> concern for me when trying to have my employer cost-share Aira with >>> me. >>> >>> Also, does anyone else have extreme difficulty connecting with a live >>> person at aira? My phone calls and e-mails are often not answered, and >>> when I do get an e-mail, it's after several days of waiting. This >>> makes me a bit nervous, honestly, as I've not yet signed up. >>> >>> Shermeen >>> >>> >>>> On 5/3/18, Sieghard Weitzel <siegh...@live.ca> wrote: >>>> And would those 100 minutes for $50 get banked, i.e. will they be there >>>> until you use them up or would they go away at the end of the month if >>>> you >>>> haven't used them? >>>> >>>> -----Original Message----- >>>> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of >>>> Scott >>>> Rumery >>>> Sent: Thursday, May 3, 2018 6:50 AM >>>> To: viphone@googlegroups.com >>>> Subject: Re: Glasses >>>> >>>> Yes I just spoke with Marty from Aira and he informed me that you can >>>> add >>>> 100 minutes for $50 whenever you needed to. Right now I am waiting for >>>> their >>>> customer care department to call me back so that I can sign up for the >>>> service. >>>> >>>> Scott >>>> >>>>> On 5/3/18, Stacy Fuehrer <precious0...@gmail.com> wrote: >>>>> It costs $50 to add an additional 100 minutes to your plan. >>>>> Stacy r >>>>> >>>>> Sent from my iPhone >>>>> >>>>>> On May 3, 2018, at 8:28 AM, Scott Rumery <blindfait...@gmail.com> >>>>>> wrote: >>>>>> >>>>>> Hi Linda, >>>>>> >>>>>> The name of the company is Aira pronounced "Eye Ra". >>>>>> >>>>>> I am actually going to be signing up for the service today and if you >>>>>> or anyone else on the list are interested I can share a referral link >>>>>> that if you use it when you sign up for the service will get us both >>>>>> a free month of the service. >>>>>> >>>>>> The pricing for Aira is as follows: >>>>>> >>>>>> 100 minutes per month for $89 >>>>>> >>>>>> 200 minutes per month for $129 >>>>>> >>>>>> 400 minutes per month for $199 >>>>>> >>>>>> Unlimited minutes per month for $329 >>>>>> >>>>>> I know that it sounds like a lot of money to pay but if you really >>>>>> think about the service that they are providing it really doesn't >>>>>> seem that high to me. I know that for my wife and me we will get a >>>>>> lot of use out of this service as there are a lot of times during the >>>>>> month that we have to ask one of our sighted friends or family >>>>>> members to either come over to our house to help us or to use Face >>>>>> Time on the iPhone to help us. >>>>>> >>>>>> I am going to be signing up with the 200 minute plan to start, but if >>>>>> we need more time (which seems unlikely) I can change it later. Also, >>>>>> keep in mind that if you find that you are not using all of your >>>>>> minutes in the month you can then downgrade your service unless you >>>>>> are already on the lowest tier plan. I believe that if you use all of >>>>>> your minutes in a given month that you can then purchase more time >>>>>> but as of right now I do not know how much it cost to add time to the >>>>>> current month. >>>>>> >>>>>> I hope that this information is helpful, and please let me know if >>>>>> you are interested in getting a referral link as I will then share it >>>>>> with you. >>>>>> >>>>>> I hope that everyone has a great day! >>>>>> >>>>>> >>>>>> Scott Rumery >>>>>> >>>>>>> On 5/3/18, Lynda Ingraham <lynda.ingra...@gmail.com> wrote: >>>>>>> Hi Everyone, >>>>>>> >>>>>>> >>>>>>> >>>>>>> Could someone please post or repost the contact for the information >>>>>>> for the company that has developed the glasses that allow you to >>>>>>> receive live assistance from a person? If you happen to know the >>>>>>> pricing plans, great. >>>>>>> If >>>>>>> not, the contact info would be great. >>>>>>> >>>>>>> >>>>>>> >>>>>>> Thank you, >>>>>>> >>>>>>> >>>>>>> >>>>>>> Lynda >>>>>>> >>>>>>> -- >>>>>>> The following information is important for all members of the V >>>>>>> iPhone list. >>>>>>> >>>>>>> If you have any questions or concerns about the running of this >>>>>>> list, or if you feel that a member's post is inappropriate, please >>>>>>> contact the owners or moderators directly rather than posting on the >>>>>>> list itself. >>>>>>> >>>>>>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>>>>>> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara >>>>>>> at caraqu...@caraquinn.com >>>>>>> >>>>>>> The archives for this list can be searched at: >>>>>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>>>>> --- >>>>>>> You received this message because you are subscribed to the Google >>>>>>> Groups "VIPhone" group. >>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>> send an email to viphone+unsubscr...@googlegroups.com. >>>>>>> To post to this group, send email to viphone@googlegroups.com. >>>>>>> Visit this group at https://groups.google.com/group/viphone. >>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>> >>>>>> >>>>>> -- >>>>>> The following information is important for all members of the V >>>>>> iPhone list. >>>>>> >>>>>> If you have any questions or concerns about the running of this list, >>>>>> or if you feel that a member's post is inappropriate, please contact >>>>>> the owners or moderators directly rather than posting on the list >>>>>> itself. >>>>>> >>>>>> Your V iPhone list moderator is Mark Taylor. 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Your list owner is Cara Quinn - you can reach Cara >>>>>> at caraqu...@caraquinn.com >>>>>> >>>>>> The archives for this list can be searched at: >>>>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>>>> --- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "VIPhone" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>> send an email to viphone+unsubscr...@googlegroups.com. >>>>>> To post to this group, send email to viphone@googlegroups.com. >>>>>> Visit this group at https://groups.google.com/group/viphone. >>>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>>> -- >>>>> The following information is important for all members of the V iPhone >>>>> list. >>>>> >>>>> If you have any questions or concerns about the running of this list, >>>>> or if you feel that a member's post is inappropriate, please contact >>>>> the owners or moderators directly rather than posting on the list >>>>> itself. >>>>> >>>>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>>>> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >>>>> caraqu...@caraquinn.com >>>>> >>>>> The archives for this list can be searched at: >>>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>>> --- >>>>> You received this message because you are subscribed to the Google >>>>> Groups "VIPhone" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>> an email to viphone+unsubscr...@googlegroups.com. >>>>> To post to this group, send email to viphone@googlegroups.com. >>>>> Visit this group at https://groups.google.com/group/viphone. >>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>> >>>> -- >>>> The following information is important for all members of the V iPhone >>>> list. >>>> >>>> If you have any questions or concerns about the running of this list, or >>>> if >>>> you feel that a member's post is inappropriate, please contact the owners >>>> or >>>> moderators directly rather than posting on the list itself. >>>> >>>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>>> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >>>> caraqu...@caraquinn.com >>>> >>>> The archives for this list can be searched at: >>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>> --- >>>> You received this message because you are subscribed to the Google >>>> Groups >>>> "VIPhone" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an >>>> email to viphone+unsubscr...@googlegroups.com. >>>> To post to this group, send email to viphone@googlegroups.com. >>>> Visit this group at https://groups.google.com/group/viphone. >>>> For more options, visit https://groups.google.com/d/optout. >>>> >>>> -- >>>> The following information is important for all members of the V iPhone >>>> list. >>>> >>>> If you have any questions or concerns about the running of this list, or >>>> if >>>> you feel that a member's post is inappropriate, please contact the owners >>>> or >>>> moderators directly rather than posting on the list itself. >>>> >>>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>>> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >>>> caraqu...@caraquinn.com >>>> >>>> The archives for this list can be searched at: >>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>> --- >>>> You received this message because you are subscribed to the Google >>>> Groups >>>> "VIPhone" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an >>>> email to viphone+unsubscr...@googlegroups.com. >>>> To post to this group, send email to viphone@googlegroups.com. >>>> Visit this group at https://groups.google.com/group/viphone. >>>> For more options, visit https://groups.google.com/d/optout. >>>> >>> >>> -- >>> The following information is important for all members of the V iPhone >>> list. >>> >>> If you have any questions or concerns about the running of this list, or >>> if you feel that a member's post is inappropriate, please contact the >>> owners or moderators directly rather than posting on the list itself. >>> >>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >>> caraqu...@caraquinn.com >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/viphone@googlegroups.com/ >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to viphone+unsubscr...@googlegroups.com. >>> To post to this group, send email to viphone@googlegroups.com. >>> Visit this group at https://groups.google.com/group/viphone. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> The following information is important for all members of the V iPhone >> list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >> caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To post to this group, send email to viphone@googlegroups.com. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. >> > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
