Hi Tim,

That's wonderful! You're welcome.

Best,
Anna



> On Dec 14, 2018, at 5:09 PM, Timothy Emmons <[email protected]> wrote:
> 
> Anna, thanks for the advice. The damp washcloth worked beautifully. I was 
> really worried something weird was going on. Thanks for the awesome fix. Take 
> care.
> 
> Sent from my iPhone
> 
>> On Dec 14, 2018, at 11:34 AM, Anna Dresner <[email protected]> wrote:
>> 
>> Hi tim,
>> 
>> I would try two things. Clean the right AirPod with a damp cloth. Maybe some 
>> wax got into it and is blocking the sound.
>> 
>> Also, make sure your phone's balance didn't somehow get changed. Go to 
>> Settings/General/Accessibility. In the Hearing section, there is a 
>> Left/Right Stereo Balance control. Make sure it's set for 50% left, 50% 
>> right.
>> 
>> I hope that helps.
>> 
>> Best,
>> Anna
>> 
>> 
>> 
>> 
>>> On Dec 14, 2018, at 11:12 AM, Timothy Emmons <[email protected]> wrote:
>>> 
>>> 
>>> 
>>> Guys, I have a really weird occurence and was wondering how to go about 
>>> fixing it or if I were the only one to encounter it. It appears as if my 
>>> right airpod has greatly diminished bass compared to the left. This has 
>>> never happened and I didn't really notice it until the last phone update. 
>>> Is there a way to fix it, or do I need to go see Apple and have them check 
>>> it out at some point. They had a fuller sound and now it's a touch 
>>> lopsided, unless I lay down and my ear seals the right one differently but 
>>> I can't always do that. Lol. I know your ears can't change that drastically 
>>> in a year, and the regular earpods sound perfect so not sure what's up. Any 
>>> ideas guys? Thanks.
>>> 
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