I would suggest trying a different charging cable. Let the phone charge for 20-30 minutes before checking to see if it is charging. If this doesn’t work, then I suggest taking the phone somewhere where a diagnostic testing can be preformed.
Donna > > take it to an apple store, and they will run some diagnostics. > > Dave. > > > From: 'Kramlinger, Keith G., M.D.' via VIPhone > Sent: Sunday, February 17, 2019 12:23 AM > To: [email protected] > Subject: Newly dead iPhone 8. What are the best next steps? > > Hi, > > I’m trying to help my teenage daughter with a new problem. > > Her iPhone 8 worked fine early this afternoon. She set it aside after locking > it. When trying to turn it on later, it was dead. No response. She plugged it > in to a wall charger, and nothing happened; usually, she gets some response > at this point. She is pretty sure there was good charge on the phone when she > locked it. > > We have tried holding down the power and home buttons for 12 seconds several > different times, but no joy. The phone didn’t charge when attached to the > charger for several hours. > > What would be good next steps? > > Thanks in advance for all suggestions. Keith > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
