thanks, Donna. A new charging cable did the trick. I would not have thought of that without your suggestion. You saved the day! Best, Keith
On Feb 16, 2019, at 6:39 PM, Donna <[email protected]<mailto:[email protected]>> wrote: I would suggest trying a different charging cable. Let the phone charge for 20-30 minutes before checking to see if it is charging. If this doesn’t work, then I suggest taking the phone somewhere where a diagnostic testing can be preformed. Donna take it to an apple store, and they will run some diagnostics. Dave. From: 'Kramlinger, Keith G., M.D.' via VIPhone<mailto:[email protected]> Sent: Sunday, February 17, 2019 12:23 AM To: [email protected]<mailto:[email protected]> Subject: Newly dead iPhone 8. What are the best next steps? Hi, I’m trying to help my teenage daughter with a new problem. Her iPhone 8 worked fine early this afternoon. She set it aside after locking it. When trying to turn it on later, it was dead. No response. She plugged it in to a wall charger, and nothing happened; usually, she gets some response at this point. She is pretty sure there was good charge on the phone when she locked it. We have tried holding down the power and home buttons for 12 seconds several different times, but no joy. The phone didn’t charge when attached to the charger for several hours. What would be good next steps? Thanks in advance for all suggestions. Keith -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]<mailto:[email protected]>. Your list owner is Cara Quinn - you can reach Cara at [email protected]<mailto:[email protected]> The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]<mailto:[email protected]>. To post to this group, send email to [email protected]<mailto:[email protected]>. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]<mailto:[email protected]>. Your list owner is Cara Quinn - you can reach Cara at [email protected]<mailto:[email protected]> The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]<mailto:[email protected]>. To post to this group, send email to [email protected]<mailto:[email protected]>. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]<mailto:[email protected]>. Your list owner is Cara Quinn - you can reach Cara at [email protected]<mailto:[email protected]> The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]<mailto:[email protected]>. To post to this group, send email to [email protected]<mailto:[email protected]>. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
