Hello Kelly, Wow! That is a wonderful testimony.
I wish I had been there with you. Thank you for sharing it with us. Mark -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Kelly Pierce Sent: Tuesday, April 16, 2019 9:46 AM To: viphone@googlegroups.com Subject: Re: Not All Apple Stores are Created Equally (Smile) The first cell phone I ever b bought was an iPhone 5 on December 21, 2012 at the Apple store on North Michigan Avenue in Chicago. This was when Apple was becoming a cultural phenomenon and the stores were tourist destinations. Hundreds of tourists were packed into this storefront to watch Apple lovers so I had a little trouble getting noticed at first. The woman who helped me was also extremely helpful and enthusiastic. After I told her this was my first cell phone ever, she found An Apple Trainer who spent an hour showing me how to use VoiceOver gestures with my iPhone 5. It was the most unbelievable and empowering unboxing I have ever had in my life. Kelly On 4/14/19, M. Taylor <mk...@ucla.edu> wrote: > Hello Everyone, > > I just returned from a short vacation to Hawaii. > > While there, I discovered that there is an Apple Store located in the > beautiful Royal Hawaiian Hotel and Resort down at Waikiki Beach. > > Wow! To say that the customer service was world class would be the > understatement of the highest degree. > > Now I've never been to any of Apple's flagship stores, here on the > mainland, but I'll bet, beans to bacon, that the Royal Hawaiian > location mirrors them, precisely, in terms of enthusiasm, class, and > that ineffable quality that sets Apple apart from other tech > companies. > > As for the Apple representatives? Well, they were the most attentive > and gracious employees I've yet to encounter at any Apple Store. In > fact, I was so impressed that I actually visited the store twice, just > to see if my initial impression was accurate; and yes, it was, indeed. > > Now when I travel, I like to purchase products from significant store > locations. For example, I have purchased items from the first > Starbucks store, the first Nordstrom store, Amazon Go, etc. > > So of course I had to buy something from the Royal Hawaiian Apple > Store because I may never get that way, again. The problem is that I > couldn't think of anything I needed, (smile). > > In the end, I decided to buy a secondary iPad charger for my new iPad Pro. > I am using it to more rapidly charge my beloved iPHone 8 Plus. > > While all of my local Apple stores are great places to explore the > world of Apple, I can definitely say that the Royal Hawaiian location > is a cut above and has forever changed my idea of what world class > customer service looks and feels like. > > I loved Hawaii but, as the saying goes, there's no place like home. > > Aloha, > > Mark > > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, > or if you feel that a member's post is inappropriate, please contact > the owners or moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google > Groups "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send > an email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
