Hi Bill and others,

So I'm having an issue with Uber myself. Upon entering in my email address,
I put in the wrong letter, and now it says it's been verified, but it won't
let me go back and edit it.

So I submitted a feedback correspondence, and am waiting for a response.
Other than this, is that all I can try to resolve this?

Thanks, Shane.

On Sat, May 11, 2019, 4:35 PM Bill Outman <[email protected]> wrote:

> Hello, I successfully used the Uber app last night to get home from the
> minor league baseball game I attended.
>
>
>
> I did not have to log in again after closing the app for a while in the
> afternoon after updating my account.  I think the reason I needed to be
> verified earlier in the day is that I’ve had the app for three years and
> even updated the account once, but hadn’t actually used it for a trip.  In
> fact this was the first I used it on my 8 Plus which I got a year ago.
>
>
>
> The app picked up on my location correctly, and I ty0ped the home address
> into the destination search without difficulty.  Once this was done I got
> the ETA and estimated fare once I selected Uberx.
>
>
>
> I got the confirmation and the driver’s name and car model, didn’t catch
> the license though I know the app gave that to me.
>
>
>
> I chose to call the driver and did so after giving Uber permission to use
> the microphone.  I had to talk the driver to where I was as the information
> about which gate I was near may have been incorrect but we got it worked
> out.  The driver and I had a good conversation and I discussed a lot of
> blindness issues which he seemed genuinely interested in learning about.  I
> got home and successfully rated the driver and gave a tip.  This turned out
> to be a good experience and the cost was less than what I have paid in cab
> fare on that trip in past years.
>
>
>
> I was pleased everything I needed to use in the app was accessible enough
> to use effectively.
>
>
>
> Ironically it was the paratransit ride to the park where I had an issue.
> My driver was apparently the third vehicle in a rear end collision chain,
> though thankfully there were no injuries, but I had to speak to the police
> and the substitute driver who was sent took a report from me as well.  My
> radio went flying and it had to be retrieved from the vehicle.  I was
> surprised it still worked, but it turned out I couldn’t use it to get the
> play by play, as the games are no longer over the air but only on line.
> This meant I would have had to subscribe to the minor league ball app and
> try to learn it on the fly, and I wanted to save the phone for contacting
> Uber.  So I had to infer what I could about the action and pay attention to
> fan reaction and comments.  So overall it was still a good experience,
> though having to get the game call on line makes it less likely I’ll go to
> a game myself now.
>
>
>
> Bill Outman
>
>
>
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