Hello Shane,

You can easily edit your email address by logging into the system via the iOS 
app.

You can do the same thing via the Uber web site but, to be honest, I much 
prefer using the iOS app.  

Anyway, login using your telephone number and you should receive an SMS 
verification code.  Enter the code and then, at the prompt, enter your account 
password.  

Next from the side menu bar, select Settings.  

Then, single-finger, double-tap on your name.  This will open up your account 
profile area.  

Simply single-finger, double-tap on the email address and you will be prompted 
to enter any email address you like.  

Save the changes and you will receive an email verification message at the 
eamail address you entered.

Good luck and let us know how it goes, okay?

Mark

From: [email protected] [mailto:[email protected]] On Behalf Of 
Bill Outman
Sent: Sunday, May 12, 2019 12:10 PM
To: [email protected]
Subject: RE: My Uber experience

I’m not sure but try getting into your account through the mobile number it is 
attached to. You should be able to get feeback returned as a text message to 
that number.  

Bill Outman 



From: [email protected] [mailto:[email protected]] On Behalf Of 
Shane Clark82
Sent: Saturday, May 11, 2019 8:44 PM
To: [email protected]
Subject: Re: My Uber experience

Hi Bill and others,
So I'm having an issue with Uber myself. Upon entering in my email address, I 
put in the wrong letter, and now it says it's been verified, but it won't let 
me go back and edit it.
So I submitted a feedback correspondence, and am waiting for a response. Other 
than this, is that all I can try to resolve this?
Thanks, Shane.

On Sat, May 11, 2019, 4:35 PM Bill Outman <[email protected]> wrote:
Hello, I successfully used the Uber app last night to get home from the minor 
league baseball game I attended.  
 
I did not have to log in again after closing the app for a while in the 
afternoon after updating my account.  I think the reason I needed to be 
verified earlier in the day is that I’ve had the app for three years and even 
updated the account once, but hadn’t actually used it for a trip.  In fact this 
was the first I used it on my 8 Plus which I got a year ago.  
 
The app picked up on my location correctly, and I ty0ped the home address into 
the destination search without difficulty.  Once this was done I got the ETA 
and estimated fare once I selected Uberx.  
 
I got the confirmation and the driver’s name and car model, didn’t catch the 
license though I know the app gave that to me.  
 
I chose to call the driver and did so after giving Uber permission to use the 
microphone.  I had to talk the driver to where I was as the information about 
which gate I was near may have been incorrect but we got it worked out.  The 
driver and I had a good conversation and I discussed a lot of blindness issues 
which he seemed genuinely interested in learning about.  I got home and 
successfully rated the driver and gave a tip.  This turned out to be a good 
experience and the cost was less than what I have paid in cab fare on that trip 
in past years.  
 
I was pleased everything I needed to use in the app was accessible enough to 
use effectively.  
 
Ironically it was the paratransit ride to the park where I had an issue.  My 
driver was apparently the third vehicle in a rear end collision chain, though 
thankfully there were no injuries, but I had to speak to the police and the 
substitute driver who was sent took a report from me as well.  My radio went 
flying and it had to be retrieved from the vehicle.  I was surprised it still 
worked, but it turned out I couldn’t use it to get the play by play, as the 
games are no longer over the air but only on line.  This meant I would have had 
to subscribe to the minor league ball app and try to learn it on the fly, and I 
wanted to save the phone for contacting Uber.  So I had to infer what I could 
about the action and pay attention to fan reaction and comments.  So overall it 
was still a good experience, though having to get the game call on line makes 
it less likely I’ll go to a game myself now.  
 
Bill Outman 
 
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