I’m not sure but try getting into your account through the mobile number it is 
attached to. You should be able to get feeback returned as a text message to 
that number.  

 

Bill Outman 

 

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Shane Clark82
Sent: Saturday, May 11, 2019 8:44 PM
To: viphone@googlegroups.com
Subject: Re: My Uber experience

 

Hi Bill and others,

So I'm having an issue with Uber myself. Upon entering in my email address, I 
put in the wrong letter, and now it says it's been verified, but it won't let 
me go back and edit it.

So I submitted a feedback correspondence, and am waiting for a response. Other 
than this, is that all I can try to resolve this?

Thanks, Shane.

 

On Sat, May 11, 2019, 4:35 PM Bill Outman <wout...@earthlink.net> wrote:

Hello, I successfully used the Uber app last night to get home from the minor 
league baseball game I attended.  

 

I did not have to log in again after closing the app for a while in the 
afternoon after updating my account.  I think the reason I needed to be 
verified earlier in the day is that I’ve had the app for three years and even 
updated the account once, but hadn’t actually used it for a trip.  In fact this 
was the first I used it on my 8 Plus which I got a year ago.  

 

The app picked up on my location correctly, and I ty0ped the home address into 
the destination search without difficulty.  Once this was done I got the ETA 
and estimated fare once I selected Uberx.  

 

I got the confirmation and the driver’s name and car model, didn’t catch the 
license though I know the app gave that to me.  

 

I chose to call the driver and did so after giving Uber permission to use the 
microphone.  I had to talk the driver to where I was as the information about 
which gate I was near may have been incorrect but we got it worked out.  The 
driver and I had a good conversation and I discussed a lot of blindness issues 
which he seemed genuinely interested in learning about.  I got home and 
successfully rated the driver and gave a tip.  This turned out to be a good 
experience and the cost was less than what I have paid in cab fare on that trip 
in past years.  

 

I was pleased everything I needed to use in the app was accessible enough to 
use effectively.  

 

Ironically it was the paratransit ride to the park where I had an issue.  My 
driver was apparently the third vehicle in a rear end collision chain, though 
thankfully there were no injuries, but I had to speak to the police and the 
substitute driver who was sent took a report from me as well.  My radio went 
flying and it had to be retrieved from the vehicle.  I was surprised it still 
worked, but it turned out I couldn’t use it to get the play by play, as the 
games are no longer over the air but only on line.  This meant I would have had 
to subscribe to the minor league ball app and try to learn it on the fly, and I 
wanted to save the phone for contacting Uber.  So I had to infer what I could 
about the action and pay attention to fan reaction and comments.  So overall it 
was still a good experience, though having to get the game call on line makes 
it less likely I’ll go to a game myself now.  

 

Bill Outman 

 

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