Hello All, 

Well, I took my 8 Plus into the Genius Bar, today and they quicly determined 
that the Lightning port had some bad pins.  As a result, just 3 months before 
my Apple Care Plus warranty is to expire, I received a brand new iPhone 8 Plus. 
 They were quick to point out that this is a new phone and not a refurbish one. 
 So much the better, eh?  

To be honest, I was planning on getting a new phone this coming fall but, if I 
don't see a model about which I am particularly enthusiastic, I will probably 
stay with my 8 Plus.  We shall see.

I am so glad that I took the phone in and had it checked out.

Mark

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
M. Taylor
Sent: Thursday, August 08, 2019 6:30 PM
To: viphone@googlegroups.com
Subject: A Question to iPhone 8 Users, Regarding Streaming Audio to the Apple 
EarPods Through the Lightning Port After Updating to the Latest iOS Version

Hello Fellow iPhone 8 Users,

For whatever reason that I cannot discern, ever since I updated to the latest 
version of iOS, I cannot reliably listen to audiobooks / streaming audio/ or, 
some days, even audio sound through the included wired Apple Earpods on my 8 
Plus, via the Lightning port.

I have no problem accepting that my phone has a damaged port but my inability 
to consistently reproduce the issue gives me great pause.  And, "yes," I have 
thoroughly cleaned the port and I have tested several different sets of EarPods 
on the 8 Plus.  For the record, none of my EarPods have this problem on any of 
my other devices.  

And again, this issue did not occur until after the update.

Ultimately, I will take the phone into Apple, as it continues to be under 
warranty but I wanted to post the question here, just to see what kind of 
replies I receive.  

Yes, I've already called Apple and, true to form, they deny any knowledge of 
any such glitch.  Please be aware that on the very first day that the 8 series 
was released, there was a boot-up problem which I immediately identified and 
reported to Apple.  They, of course, denied the boot-up glitch until about 1 
year later when they finally fixed the problem with a later version of iOS.  
They continued to deny the boot-up glitch even after hundreds and hundreds of 
reports came in from all across the world.  Now the glitch was not devastating 
and, in the end, it did not impact the use of the phone to the extent that one 
would return it to the store but the glitch existed and Apple denied its 
existence.  Actually, they did finally admit to the issue about 9 months in but 
only to beta testers.

Sometimes I feel as though my beloved 8 Plus is seen as being a second-class 
device in the Apple orchard.

My point, just because Apple denies knowledge of something, means nothing.  

Okay, now that I've got that off my chest, (big smile), that's about all for 
now.  

All replies greatly appreciated.

Mark



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