Kathy,

I cannot imagine why this process has been difficult for you. Especially now 
with over the air updates, the process is much easier. I assume you are 
following the typical steps of first backing up your phone and then performing 
the update over the air?

On Oct 3, 2012, at 8:43 PM, Kathy Blackburn <[email protected]> wrote:

> I can usually handle updating software on my Windows machine or on my 
> BrailleNote, but I am a klutz when it comes to major IOS updates.  The update 
> from IOS 4 to 5 went badly, as did the one from 5 to 6. Restore from back-up 
> did not bring back my apps; I had to put them back on manually and then 
> re-create the folders and move the apps into them so the phone would be 
> organized the way I want.  I am losing faith in the process and in myself.
> So, from here on in, I'll just have to remember not to re-boot the phone 
> unless I'm home and can connect to the PC.
> 
> Kathy Blackburn
> [email protected]
> 
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