I have tried joining the list before but never got aproved. Hopefully will this time.
On 9/25/19, [email protected] <[email protected]> wrote: > Julian. I agree with you on developers not testing their apps before major > updates to IOS come out. understand about apps like Nearby Explorer is that > they are developed by Blindness organizations with funding from grants and > other resources that are very limited, so not everyone can test their apps > beforehand. I’ve also never had any success with reporting any kind of issue > through Apple. The main purpose of my post was to find any information on > who to contact at APH. Apparently, the issue has been reported to APH, and > we can only hope it gets resolved at some point. > > > > Just my thoughts. > > > > Chris > > From: [email protected] <[email protected]> On Behalf Of > Juliantheir apps for compatibility before major updates roll out. However, > one thing people have to > > . > Sent: Wednesday, September 25, 2019 12:42 PM > To: [email protected] > Subject: Re: Nearby Explorer crashes in IOS 13.1 > > > > Hello all, > > > > A couple of responses here. If we were not supposed to report such issues to > Apple via Feedback, why do they provide categories to do so? I agree that > reporting to the developer is just as important which I did do on the list > but, I don't see the harm in also reporting it to Apple. > > > > I agree with the sentiment that developers have had access to this beta for > quite some time now and I am both surprised and annoyed to see this happen. > It's not just developers of blindness apps either, last pass which is a > widely used main stream app also suffers from the same problem. Shame on > these developers. That is after all the point of issuing these developer > betas early in the first place. > > > > Sent from my iPhone > > > > > > On Sep 25, 2019, at 9:26 AM, Davy Cuppens <[email protected] > <mailto:[email protected]> > wrote: > > > > haha thats the most ridiculous explanation ever heard let’s pretend I am a > developer but I have no testing devices, poor developer then. > > Davy > > > > From: Richard Turner <mailto:[email protected]> > > Sent: Wednesday, September 25, 2019 4:53 PM > > To: [email protected] <mailto:[email protected]> > > Subject: RE: Nearby Explorer crashes in IOS 13.1 > > > > Same happened with MBraille. The developer said he didn’t have a device he > could put the beta on. So, his devices must be only production devices … > now that the release versions are out there I hope all these developers will > get to work. > > > > > > > > Richard > > > > 🖖 Live long and prosper > > > > > > Check out my web site at: www.turner42.com <http://www.turner42.com/> > > > > From: [email protected] <mailto:[email protected]> > <[email protected] <mailto:[email protected]> > On Behalf Of > Sieghard Weitzel > Sent: Wednesday, September 25, 2019 7:21 AM > To: [email protected] <mailto:[email protected]> > Subject: RE: Nearby Explorer crashes in IOS 13.1 > > > > I am surprised they didn’t test this, after all, Apple gives developers > access to upcoming versions many weeks in advance just so they can start to > test their apps with said version and to implement any changes or fixes. > > The same applies to Flicktype, apparently the developer said he was waiting > for iOS 13 to come out so he had a Stabil platform for testing, but to me > that is a pretty pure excuse, any developer had access to iOS 13 for over 3 > months now. > > > > From: [email protected] <mailto:[email protected]> > <[email protected] <mailto:[email protected]> > On Behalf Of > Dave > Sent: Tuesday, September 24, 2019 1:30 PM > To: [email protected] <mailto:[email protected]> > Subject: Re: Nearby Explorer crashes in IOS 13.1 > > > > That’s why, it can be prudent, to wait a while before updating. Especially, > if you are dependent on an app. > > > > Dave. > > > > > > From: Julian <mailto:[email protected]> > > Sent: Tuesday, September 24, 2019 8:28 PM > > To: [email protected] <mailto:[email protected]> > > Subject: Re: Nearby Explorer crashes in IOS 13.1 > > > > Hi Chris, > > > > As it happens, shortly after I sent a reply to your message, I saw the > following on the Nearby Explorer list. They are aware of the problem and are > working on a fix. See below for the actual message that was sent out on the > Nearby Explorer list: > > > > Today Apple released its newest operating system, iOS 13.1. In testing, APH > discovered these new updates will cause issues with the paid version of > Nearby Explorer. We are working on a fix, but at this time one is not > imminent. > > If you wish to continue using the paid version of Nearby Explorer, we > recommend you wait to upgrade to iOS 13.1 at this time. If you do choose to > download the upgrade, you may still use the free version of Nearby Explorer, > Nearby Explorer Online, which is not affected by the updates. > > We will keep you updated as we continue to work for a solution, and > apologize for any inconvenience this will create. > > > > > > Sent from my iPhone > > > > On Sep 24, 2019, at 12:24 PM, [email protected] > <mailto:[email protected]> wrote: > > > > Hi Julian. Reporting something like this to Apple Feedback is not effective. > I’m actually looking for a developer contact at APH who produces the app. > I’ve found that generally just reporting an issue as Feedback in the App > Store is never effective. > > > > Thanks Much, > > > > Chris > > > > From: [email protected] <mailto:[email protected]> > <[email protected] <mailto:[email protected]> > On Behalf Of > Julian > Sent: Tuesday, September 24, 2019 3:17 PM > To: [email protected] <mailto:[email protected]> > Subject: Re: Nearby Explorer crashes in IOS 13.1 > > > > Hi, > > > > I've been having the same problems with Nearby Explorer as well as several > other apps ever since the iOS 13.1 beta cycle started. I have been reporting > it to Apple over and over again via the Feedback app with every update iOS > 13.1 up through today and still not fixed. > > > > Sent from my iPhone > > > > On Sep 24, 2019, at 11:37 AM, [email protected] > <mailto:[email protected]> wrote: > > > > Hello all. I just upgraded my iPhone to IOS 13.1 and can no longer use > Nearby Explorer. The app just crashes. I uninstalled and re-installed the > app twice and redownloaded the onboard maps. Is there a person at APH that > handles support for this app who I can contact? Still using my old iPhone > 6S. > > > > Thanks Much, > > > > Chris > > > > <image002.png> > > > > Christopher Sabine > > National Accounts Manager > > Seven – Utility Management Consultants, LLC > > Phone: (614) 559-3856 > > Cell: (513) 403-9601 > > Fax (619) 330-2505 > > Email: [email protected] <mailto:[email protected]> > > A+ Rating from the Better Business Bureau > > > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. 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