I just processed a photo from my photos on my 5S running iOS 12.4.2 with the 
latest Seeing AI update and it worked quickly and well.
It was a picture of our fireplace and mantle above.

I did a document scan and shared it both as text and as an image.

Kathy, how did you do the UPS scan?  Were you using the Product channel?  You 
said you hadn't tried the document channel...



Richard

đź–– Live long and prosper


Check out my web site at: www.turner42.com

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Mich 
Verrier
Sent: Monday, October 7, 2019 6:19 AM
To: [email protected]
Subject: RE: Seeing AI not processing photographs

I also found this when trying to scan a photo with seeing ai today as well the 
toanes just whent on and on and on and nothing happened. From Mich.

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Kathy 
Brandt
Sent: October 7, 2019 9:05 AM
To: [email protected]
Subject: Seeing AI not processing photographs

The situation didn’t improve when I got home, so, it wasn’t the network’s 
fault. I have written Microsoft. My iPod six GEN and iPhone 5s won’t go beyond 
iOS 12.4.2. Removing and reinstalling the app didn’t help. Microsoft hasn’t 
answered. Thankfully the short text feature still works. I haven’t tried 
documents yet. When trying to recognize one of my photos, it says something 
like error, analysis failed, and when trying to share is scan from USPS.com, 
the series of tones just continue, with the message repeating “processing“.

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