It is strange.
I've called them twice. When I called this morning they just said
there was nothing else they could do since I'd already downloaded
IOS13.2.2 and reinstalled the app.
Ok, now I have something else I can ask them to do.
A dianogistic on my phone.
Cool, Thank you! You are always so helpful, I really appreciate it!!
Teresa☺


On 11/14/19, Richard Turner <[email protected]> wrote:
> Yes, when you downloaded it again, it would have been the current version.
> Maybe its time to call Apple Accessibility and get them to run a diagnostic
> on your phone.
> This is so strange.
>
>
>
>
> Richard
> "Reality is the leading cause of stress for those who are in touch with
> it."
> -- from The Search for Signs of Intelligent Life in the Universe, by Jane
> Wagner
>
>
> On Nov 14, 2019, at 8:36 PM, Teresa Christian <[email protected]>
> wrote:
>
> I love the trailer on your email!
> I have rebooted the phone numerus times.
> I have IOS 13.2.2
> I keep the app switcher clear all of the time. I'm probably obsessive about
> it.
> I deleted the app from both my home page then checked if it was in
> settings and it was not. Then redownloaded it.
> I deleted it from within settings including all the data and info related to
> it.
> I reinstalled it again.
> I have gone through this process several times.
> I had a thought and that is when I redownload the app, wouldn't it
> automatically download the latest version of the app?
>
>
>
> On 11/14/19, Richard Turner <[email protected]> wrote:
> Have you updated the app?
> That issue was short lived with one update a week or more ago
> Also, have you emptied the app switcher and rebooted your phone?
> like:rebooted your phone?
> like
>
>
>
> Richard
> "Reality is the leading cause of stress for those who are in touch with
> it."
> -- from The Search for Signs of Intelligent Life in the Universe, by Jane
> Wagner
>
>
> On Nov 14, 2019, at 12:00 PM, Teresa Christian <[email protected]>
> wrote:
>
> Hi all,
> When I open my Audible app, it closes in 2 seconds and it does this
> consistantly.
> Has anyone else been having this problem?
> I first called apple, they said it is a 3rd party app so call them.
> I spent an hour on the phone yesterday with Audible. They had me do
> what I'd already done myself several times which was reboot my phone
> and reinstall the Audible app.
> That didn't work so they told me to call Apple back again.
> I did this morning and they said they would just have me do what I
> already did myself and did with the Audible folks.
> I do have IOS13.2.2 so that is updated.
> The lady at Audible said she has the exact same set up I do.
> iPhone 7, IOS 13.2.2 and uses the Audible app and she is not having
> this problem.
> Any ideas to try next?
> Thanks, Teresa☺
>
> --
> "Where focus goes, energy flows."
> Bob Proctor
>
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