Try a one finger double tap on the image and that should bring up the context menu where you can pick share. If Seeing AI isn't in the list, double tap on the More button and see if Process in Seeing AI comes up. I'm thinking though this may be something with iOS 13 that Microsoft will have to address in an update. Have you updated Seeing AI? They had an update recently related to iOS 13.
But certainly report it and keep reporting it. I report it both to Seeing AI and Apple Accessibility. Richard 🖖 Live long and prosper Check out my web site at: www.turner42.com -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Kathy Brandt Sent: Saturday, November 30, 2019 9:38 AM To: [email protected] Subject: Re: Seeing AI and USPS informed delivery problem Yes, I would say report it; I did! Maybe not the best example, but this is what I wrote them in a follow up after writing you and them: After uninstalling and reinstalling the app, I discovered that if I send all images to photos on my iOS device, and then share, the images will process, but from the Mail app, on iOS 12 I could double tap and hold on the image, and it would bring up various options, including recognize with Seeing AI. It was so great how it would just process , after which I could double tap on close and I would be popped back into my Mail app to process the next image. However, like I said, double tapping and holding doesn’t immediately bring up share options, so, I have to double tap on the image, double tap on share, and then, once I start recognizing with Seeing AI, like I said, it just says image processing , and the close or cancel buttons don’t work, meaning I have to hit the home button, go to the app switcher, close out of mail, go back to Mail, bring mail back up, and find the USPS message again. Please fix! > On Nov 30, 2019, at 12:25 PM, Robin Frost <[email protected]> wrote: > > Hi, > Yes I have been having this problem off and on for months now sad to say. > Guess it's time to report it to the Seeing AI folk again? > Robin > > > -----Original Message----- From: Kathy Brandt > Sent: Saturday, November 30, 2019 10:14 AM > To: [email protected] > Subject: Seeing AI and USPS informed delivery problem > > I finally updated to iOS 13 yesterday. Today I tried sharing an image in the > email from USPS informed delivery with seeing AI: I just got the continual > message “processing“ and was unable to close or cancel without completely > closing the mail app and reopening. Has anyone else experienced this or, what > have you done? Thank you. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. 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